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FirstEnergy - First Energy - West Penn Power - Pennsylvania Customer Assistance Program

800 Cabin Hill Drive, Greensburg, PA 15601

Must have an active residential electric account.Must have a gross household income at or below 150% of the Federal Poverty Income Guidelines.Must provide annual verification of income and identification of all household members.Must participate in LIHEAP and WARM, if eligible.The person whose name is on the account must live in the home.
Monday - Friday, 8:00 AM - 4:30 PM
https://www.firstenergycorp.com/content/customer/help/billingpayments/assistance_serviceprogram/west_penn_power.html

Service is provided at no cost.

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Description

PCAP helps residential customers maintain electric service and eliminate their past-due balance by offering a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full. PCAP participants also are automatically enrolled in the Equal Payment Plan (EPP) â a budget plan that provides the ability to make consistent monthly payments. Enrollment in the EPP is a requirement for PCAP.

Providing organization

FirstEnergy

Energy company headquartered in Akron, Ohio. 10 electric utility operating companies form one of the nation's largest investor-owned electric system, based on 6 million customers served within a 65,000 square-mile area in the Midwest and Mid-Atlantic regions, including Ohio, Pennsylvania, West Virginia, New Jersey, and Maryland. These services are for Pennsylvania residents only.