Customer Assistance Program - Percentage of Income Payment Plan (CAP-PIPP)
Provides customers with an affordable, fixed, monthly PECO bill. Customers pay a percentage of their total household income as their monthly PECO bill. That percentage could change if the customer’s household income changes, or if the household reaches its annual maximum credit. For first-time CAP-PIPP enrollees, past-due balance may be forgiven.
Physical Address
2301 Market Street, Floor 14, Philadelphia, PA 19103
Hours
Monday through Friday, 7:00am to 7:00pm Website available 24/7
Voice
Application process
Go to the website to apply online or to download, fill out, and submit an application by email, fax, or regular mail. Visit the website for complete details.
Fee
No program enrollment fee
Eligibility
PECO customers; Total gross household income must be at or below 150% of the annual Federal Poverty Level (FPL); Cannot participate in PECO Budget Billing; Cannot have an alternate supplier
Service area
Bucks, PA Chester, PA Delaware, PA Lancaster, PA Montgomery, PA Philadelphia, PA York, PA
Agency info
PECO Energy
Delivers electricity to 1.5 million customers and natural gas to 500,000 customers in Southeastern Pennsylvania. Provides payment options like budget billing and flexible payment arrangements to help manage bills.