Pennsylvania Public Utility Commission - Electric Companies
400 North Street, Harrisburg, PA 17120
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Services free of charge
PA
Description
Oversees public utilities and services for the state of Pennsylvania. Balances the needs of consumers and utilities, ensures safe and reliable utility service at reasonable rates, protects the public interest, and educates consumers to make independent and informed utility choices.
Providing organization
Pennsylvania Public Utility Commission
Investigates and attempts to resolve consumer complaints against regulated utility companies; monitors companies for compliance with regulations; educates public on consumer rights and responsibilities; and provides background information on the rate-making process. The PUC regulates these types of companies: electric, taxicabs, natural gas distribution, trucks and household movers, telephone, buses, sewage, water, trains and railroad crossings, and steam heat. The PUC doesn't regulate all PA utility companies. Some non-regulated utilities include: rural electric cooperatives, cable television, municipal authorities, fuel oil, and bottled gas. For educational materials and speakers, call 1-800-782-8685.