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Franklin County Government - Protective Services

Accepts 24/7 reports of abuse, neglect, exploitation, and abandonment involving care-dependent individuals age 18 and older. Investigations are provided to incapacitated older adults age 60 and older, unable to perform or obtain services that are necessary to maintain physical or mental health, for whom there is no responsible caretaker, and who are at imminent danger to person or property.

Physical Address

600 Norland Avenue, Suite 11, Chambersburg, PA 17201

Hours

24/7

Application process

If you suspect abuse, neglect, exploitation, or abandonment of an older adult, call 717-263-2153 or 1-800-642-6990 (24-hour on-call service) to file a report. Individuals are also able to walk in during business hours and request the service; however, appointments are highly recommended.

Fee

Services free of charge

Eligibility

A) Residents of Franklin County B) Adults age 60 and older, and C) Those 18+ who are dependent care individuals

Service area

Franklin, PA

Agency info

Franklin County Government

Franklin County is governed by a board of three county commissioners elected every four years by the citizens who live here. The Board of Commissioners oversees the entire operation of the county and represents the best interests of the citizens. County commissioners also oversee the core functions of the county government, such as fiscal operations, human resources, taxes, voting, emergency services, planning, and information technology. Other officials are also elected to perform certain functions: the Controller, the Treasurer, and the Recorder of Deeds. Under the direction of these officers, the county maintains important legal records such as real estate deeds, licenses and permits, and financial records.