Provides Representative Payee services to adults and CFST services. Promotes mental wellness and supports individuals in recovery through advocacy, education, social action, and the provision of community-based programs. The Representative payee services individuals who have a mental illness and/or an intellectual disability and who receive either Supplemental Security Income and/or Social Security Disability Income. When the need for a representative payee is identified, a referral to the program can be made. An application for services will be completed and sent to the local Social Security Administration office for final approval. After MHA is approved to be a new applicant’s representative payee, an initial budget meeting is scheduled with our program staff (i.e., Financial Case Managers) to review current income and expenses. A personalized monthly budget and spending plan will be established at this first meeting. For clients who are interested in becoming more involved in their financial matters, or who want to progress and manage their own finances independently, we will provide education and one-on-one coaching to help them rebuild skills and confidence in managing their financial matters. The Consumer and Family Satisfaction Team (C/FST) represents an innovative approach to gathering data by organizing teams of consumers and family members to affirm satisfactory services, identify gaps or trends in service provision, support providers in improving existing services, and identify consumer needs. This program is an essential element of a recovery-oriented mental health system in that it serves as a mechanism for the consumer's voice to be heard.