Director's Action Line
Provides Allegheny County residents served by the Department of Human Services (DHS) — as well as other interested parties — with quick and easy access to knowledgeable specialists who answer questions, resolve concerns and complaints about, and offer referrals to services provided through DHS.
Related Services
Physical Address
One Smithfield Street, Pittsburgh, PA 15222
Hours
Phone answered Monday through Friday, 8:00am to 5:00pm Drop-In Hours: Monday through Friday, 8:30am to 4:30pm Website available 24/7 Messages left after normal business hours will be returned as soon as possible the next business day.
Voice
Voice
Application process
By phone: Call the toll free Main Service number or Text "Action" to 412-324-3388 Online: Visit the intake website for more information and to fill out the contact form. By Email: Send a message with your name, contact information, and the nature of your need. In-person: Visit the Human Services Building at 1 Smithfield St.
Fee
Services provided free of charge.
Eligibility
Available to all Allegheny County residents, as well as to individuals and agencies providing assistance to those served by the Area Agency on Aging, the Offices of Behavioral Health, Children Youth and Families (CYF), Community Services, and Office of Developmental Supports (ODS).
Service area
Allegheny, PA
Agency info
Allegheny County Department of Human Services
Provides programs to meet the human services needs of Allegheny County residents, especially vulnerable populations, through an extensive range of information exchange, prevention, early intervention, case management, crisis intervention, and after-care services.