Duquesne Light - Customer Assistance Program (CAP)
411 Seventh Avenue, Mail Drop 15-3, Pittsburgh, PA 15219
Eligibility
Low-income, payment-troubled customers at or below 150% of the Federal poverty level and a demonstrated or expressed inability to pay their electric service bill
Hours
Website available 24/7.
Duquesne Light Office Hours: Monday through Friday, 8:30am to 5:00pm.
CAP Assistance Agencies office hours vary.
(412) 393-7100
Voice
(412) 393-4320
Voice
Application process
Visit the intake website to apply online or call Duquesne Light for assistance.
For CAP Application Assistance, contact one of the agencies listed on the following website: https://www.duquesnelight.com/docs/default-source/default-document-library/univ-serv-website-list.pdf?sfvrsn=dc24a042_0
Fees
Services provided free of charge.
Service area
Allegheny, PA
Beaver, PA
Other Information
Focus Population
- Low Income
Provides assistance to low-income customers at or below 150% of the Federal poverty level and a demonstrated or expressed inability to pay their electric service bill.
Providing organization
Duquesne Light
Provides electric service to communities in southwestern Pennsylvania.