Customer Assistance Program (CAP)
Offers personalized monthly payment amounts based on gross income, household size, and energy usage at the property. CAP Program does not help with shut off notices. CAP Program arranges a reduced payment plan for UGI-Penn Natural Gas customers who are eligible and have an active UGI-PNG account. Customers must have a verifiable source of income on which the CAP payment is based. Part of the customer agreement with UGI-PNG is that the customer apply for LIHEAP (Low Income Home Energy Assistance Program). SLHDA, Inc. is able to assist UGI-PNG customers with the completion of their LIHEAP application and forward the application to the Pennsylvania Department of Public Welfare for processing.
Physical Address
123 Wyoming Avenue, Scranton, PA 18503
Hours
Monday through Thursday, 8:30am to 4:00pm; Friday, 8:30am to noon
Voice
Application process
Contact Weatherization department.
Fee
Services free of charge.
Eligibility
UGI-Penn Natural Gas customers who are eligible and have an active UGI-PNG account.
Service area
Lackawanna, PA
Agency info
Agency for Community Empowerment of NEPA (ACE)
Provides programs and services that promote school readiness for children and families and help families struggling with the effects of poverty. These range from employment, education, income management, weatherization, crisis and emergency food assistance to parenting support, child care, and Early Learning Programs.