Auto Line
Provides an auto warranty dispute resolution program to help build trust and confidence in the automotive marketplace. Proceedings are informal and in most cases can be resolved through telephone discussions facilitated by BBB staff. Disputes not resolved by agreement may proceed to arbitration and the arbitrator will decide how the dispute will be resolved.
Related Services
Physical Address
1880 John F. Kennedy Boulevard,, Philadelphia, PA 19103
Hours
Monday through Friday, 8:00am to 5:00pm
Voice
Application process
Apply online
Fee
Services free of charge
Eligibility
A) Vehicle's manufacturer must participate in the BBB AUTO LINE program. B) Vehicle must be covered under the manufacturer's warranty. C) Type of problem must be covered under the warranty.
Service area
Bucks, PA Chester, PA Dauphin, PA Delaware, PA Montgomery, PA Philadelphia, PA
Agency info
Better Business Bureau of Eastern Pennsylvania
Provides information on marketplace activities and businesses to help people find businesses, brands, and charities that they can trust. Facilitates resolution of business and consumer disputes.