York County Government - York County Human Services Department - Ombudsman Services for Older Adults
Receives, investigates and resolves consumer complaints made by or on behalf of older residents of nursing homes, personal care homes, domiciliary care homes and home health care agencies.
Physical Address
2401 Pleasant Valley Road, York, PA 17402
Hours
Monday through Friday, 8:00am to 4:30pm
Voice
Application process
Call
Fee
None
Eligibility
Residents of licensed nursing homes, licensed personal care homes (assisted living), and people receiving long-term care services. Requests may come from the older person or through another concerned individual with the older person's consent.
Service area
York, PA
Agency info
York County Government - York County Human Services Department
Maintains the mission of York County Human Services Division to provide equal access to services that support the safety and well-being of all eligible residents in a timely and cost-effective manner. Provides oversight of the following through the administrative office: Area Agency on Aging; Office of Children, Youth, and Families (Child Welfare Hotline: 1-800-932-0313); York-Adams Mental Health/Intellectual and Developmental Disabilities (York-Adams MH-IDD); York-Adams Drug and Alcohol Commission; York-Adams Health Choices Management Unit; and York County Youth Development Center.