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Ombudsman Services for Older Adults

Receives, investigates and resolves consumer complaints made by or on behalf of older residents of nursing homes, personal care homes, domiciliary care homes and home health care agencies.

Physical Address

2401 Pleasant Valley Road, York, PA 17402

Hours

Monday through Friday, 8:00am to 4:30pm

Application process

Call

Fee

None

Eligibility

Residents of licensed nursing homes, licensed personal care homes (assisted living), and people receiving long-term care services. Requests may come from the older person or through another concerned individual with the older person's consent.

Service area

York, PA

Agency info

York County Government - York County Human Services Department

The Mission of York County Health and Human Services Division will be to provide equal access to services for the safety, and well-being of all eligible residents, in a timely and cost effective manner. This department provides the following direct services: -CASSP -Family Engagement Services Administrative office provides oversight of: -Area Agency on Aging -Office Of Children Youth and Families Child welfare: hotline:1-800-932-0313 and 717-771-9868 -York-Adams Mental Health/Intellectual and Developmental Disabilities (York-Adams MH-IDD) -York-Adams Drug and Alcohol Commission -York-Adams Health Choices Management Unit -York County Youth Development Center *York County Government*