Ombudsman, Mediation, and Advocacy Services
Investigates and finds resolution to complaints about nursing facilities and personal care homes. Provides answers to questions about billing and charges, including those covered by Medicare and Medicaid. Supports appeals regarding transfers, discharges, discontinuance, or changes in service.
Related Services
Physical Address
1100 Claremont Road, Carlisle, PA 17015
Hours
Monday through Friday, 8:00am to 4:30pm
Voice
Website
Application process
Call
Fee
Services free of charge
Eligibility
Adults age 60 and older who are residents in Nursing Facilities, Personal Care, and Assisted Living Homes and participants at the Adult Day Care centers and Life Programs
Service area
Cumberland, PA
Agency info
Cumberland County Aging & Community Services
Supports older adults, adults with disabilities, and others who are at risk of losing their independence to remain in the community as long as possible. For those who can no longer remain safely, we assist in the transition to the facility-based care they need.