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Ombudsman Services

Provide advocacy that protects the health, safety, welfare and rights of individuals receiving long term care. Assistance is available to mediate resident's concerns with nursing homes, personal care homes, assisted living facilities and community-based services. Trained staff and volunteers promote the program, visit residents and identify concerns.

Physical Address

633 Court Street, Reading, PA 19601

Hours

Monday through Friday, 8:00am to 5:00pm

Application process

Telephone

Fee

None

Eligibility

Residents in long-term care facilities and those who attend older adult daily living centers

Service area

Berks, PA

Agency info

Berks County Area Agency on Aging

Plans, coordinates, and implements services for Berks County residents 60 years of age and older.