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Berks County Area Agency on Aging - Ombudsman Services

400 East Wyomissing Avenue, Mohnton, PA 19540

Eligibility
Residents in long-term care facilities and those who attend older adult daily living centers
Hours
Monday through Friday, 8:00am to 5:00pm
Application process
Telephone or email
Fees
None
Service area
Berks, PA
Provide advocacy that protects the health, safety, welfare and rights of individuals receiving long term care in a nursing home or personal care home. Assistance is available to mediate resident's concerns with nursing homes, personal care homes, assisted living facilities and community-based services. Trained staff and volunteers promote the program, visit residents and identify concerns.
Providing organization
Berks County Area Agency on Aging
Plans, coordinates, and implements services for Berks County residents 60 years of age and older.