FirstEnergy - First Energy - West Penn Power - Customer Assistance & Referral Evaluation Services Program
800 Cabin Hill Drive, Greensburg, PA 15601
Hours
Weekdays, 8:00am to 4:30pm
(800) 686-0021
Voice
(800) 736-3404
Voice
Service area
Adams, PA
Allegheny, PA
Armstrong, PA
Bedford, PA
Blair, PA
Butler, PA
Cameron, PA
Centre, PA
Clarion, PA
Clinton, PA
Elk, PA
Fayette, PA
Franklin, PA
Fulton, PA
Greene, PA
Huntingdon, PA
Indiana, PA
Jefferson, PA
Lycoming, PA
McKean, PA
Potter, PA
Somerset, PA
Washington, PA
Westmoreland, PA
CARES provides assistance on a short-term basis to payment-troubled residential customers. Based upon the circumstances, company representatives make referrals to social agencies and provide information on appropriate company and/or external programs.
What's Here
Providing organization
FirstEnergy
Energy company headquartered in Akron, Ohio. 10 electric utility operating companies form one of the nation's largest investor-owned electric system, based on 6 million customers served within a 65,000 square-mile area in the Midwest and Mid-Atlantic regions, including Ohio, Pennsylvania, West Virginia, New Jersey, and Maryland. These services are for Pennsylvania residents only.