FirstEnergy - First Energy - Penn Power - Customer Assistance & Referral Evaluation Services Program
920 North Cedar Street, New Castle, PA 16102
Voice
Voice
Allegheny, PA
Beaver, PA
Butler, PA
Crawford, PA
Lawrence, PA
Mercer, PA
Venango, PA
Description
CARES provides assistance on a short-term basis to payment-troubled residential customers. Based on individual circumstances, company CARES representatives make referrals to social agencies and provide information on appropriate company and/or external programs. CARES is available to: * Any customer 60 years of age or over * A handicapped or disabled customer * A seriously ill customer * a customer with a seriously ill family member who resides in the household
Providing organization
FirstEnergy
Energy company headquartered in Akron, Ohio. 10 electric utility operating companies form one of the nation's largest investor-owned electric system, based on 6 million customers served within a 65,000 square-mile area in the Midwest and Mid-Atlantic regions, including Ohio, Pennsylvania, West Virginia, New Jersey, and Maryland. These services are for Pennsylvania residents only.