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Customer Assistance Program (CAP)

Offers qualified low-income customers assistance in managing their utility bill. Offers personalized monthly payment based on income and average bill and past due debt forgiveness with on time monthly payments. In addition, the difference between the CAP payment and the actual usage bill may also be forgiven.

Physical Address

1 UGI Drive, Denver, PA 17517

Hours

Monday through Friday, 8:00am to 5:00pm

Application process

Call, or visit the website to use the online for to contact the utility for assistance.

Fee

No cost to qualifying UGI customers

Eligibility

Must have an active residential service, verified household income at or below 150% of the Federal Poverty Guidelines

Service area

Adams, PA Bedford, PA Berks, PA Blair, PA Bradford, PA Bucks, PA Cameron, PA Carbon, PA Centre, PA Chester, PA Clarion, PA Clearfield, PA Clinton, PA Columbia, PA Cumberland, PA Dauphin, PA Forest, PA Franklin, PA Fulton, PA Huntingdon, PA Jefferson, PA Lackawanna, PA Lancaster, PA Lebanon, PA Lehigh, PA Luzerne, PA Lycoming, PA Mckean, PA Mifflin, PA Monroe, PA Montgomery, PA Montour, PA Northampton, PA Northumberland, PA Pike, PA Potter, PA Schuylkill, PA Snyder, PA Susquehanna, PA Tioga, PA Union, PA Venango, PA Wayne, PA York, PA

Agency info

UGI Utilities

Provides gas and electric to homes in Philadelphia