Commission on Economic Opportunity (CEO) - Utility Payment Assistance

165 Amber Lane, Wilkes Barre, PA 18702

On public transportation route.

Eligibility

Individuals in need of assistance with utility bills. Eligibility based on household income. Call your utility company or CEO for eligibility requirements.

Hours

Monday through Friday, 8:30am to 5:00pm (Closed from 12:00pm to 1:00pm)

(570) 826-0510

Voice

https://www.ceopeoplehelpingpeople.org

[email protected]

Languages

Spanish

Application process

Customers can pick up/drop off an applications at the CEO main office in Wilkes Barre. Also both PPL and UGI Utilities have an online application process. Call PPL/UGI or CEO main office to inquire about the programs.

Fees

None

Service area

Luzerne, PA

Description

Provides PPL , UGI utility customers with access to assistance programs to help with bill payment services. Programs include UGI's Customer Assistance Program (CAP), UGI Operation Share, PPL's OnTrack Program, PPL Operation Help, Dollar Energy hardship program to PA American Water customers, and LIHEAP Crisis. PPL programs, such as security deposit waivers.

What's Here

Gas Service Payment Assistance Utility Bill Payment Plan Negotiation Assistance Electric Service Payment Assistance Utility Deposit Assistance

Providing organization

Commission on Economic Opportunity (CEO)

While its original mission has not changed, CEO's approach to the needs of low-income and vulnerable populations has evolved over time. Recent changes in public policy have transformed the face of poverty from the "welfare dependent" to the "working poor." Recognizing the growing rates of child poverty in our community, CEO has added child- and family-centered services while sustaining and expanding its support for the independence of the aged and disabled. In addition to its highly regarded, multi-faceted response to basic human needs, CEO has become a recognized leader in energy conservation and environmental technologies that will lessen the effects of poverty in the future. As the new century unfolds, CEO is engaging business and faith communities in striving for flexible, local solutions to the challenges of poverty in Northeast Pennsylvania.