Critical Customer Care Program
This program identifies customers who use certain electrically operated life sustaining equipment in their home and helps these customers prepare for planned and unplanned power outages.
Related Services
Physical Address
167 Industrial Park Road, Johnstown, PA 15904
Hours
Monday through Friday, 8:00am to 6:00pm
Voice
Service area
Armstrong, PA Bedford, PA Blair, PA Bradford, PA Cambria, PA Centre, PA Clarion, PA Clearfield, PA Crawford, PA Cumberland, PA Erie, PA Forest, PA Franklin, PA Huntingdon, PA Indiana, PA Jefferson, PA Juniata, PA Lycoming, PA McKean, PA Mifflin, PA Perry, PA Potter, PA Somerset, PA Sullivan, PA Susquehanna, PA Tioga, PA Venango, PA Warren, PA Wayne, PA Westmoreland, PA Wyoming, PA
Agency info
FirstEnergy
Energy company headquartered in Akron, Ohio. 10 electric utility operating companies form one of the nation's largest investor-owned electric system, based on 6 million customers served within a 65,000 square-mile area in the Midwest and Mid-Atlantic regions, including Ohio, Pennsylvania, West Virginia, New Jersey, and Maryland. These services are for Pennsylvania residents only.