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Bureau of Human Services Licensing - Consumer Complaints

Investigates complaints about personal care homes and assisted living facilities. Offers orientation for new personal care home operators. Also provides a list of names and phone numbers of all licensed persons.

Related Services

Physical Address

11 Stanwix Street, Pittsburgh, PA 15222

Hours

Monday through Friday, 8:30am to 5:00pm

Application process

Call, email, or visit website to file a complaint.

Fee

Services provided free of charge.

Eligibility

Residents of southwest Pennsylvania.

Service area

Allegheny, PA Armstrong, PA Beaver, PA Butler, PA Clarion, PA Clearfield, PA Crawford, PA Elk, PA Erie, PA Fayette, PA Forest, PA Greene, PA Indiana, PA Jefferson, PA Lawrence, PA McKean, PA Mercer, PA Venango, PA Warren, PA Washington, PA Westmoreland, PA

Agency info

Bureau of Human Services Licensing

Serves as the licensing agency and investigates complaints about personal care homes and assisted living residences.