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UGI Utility Provider/Customer Outreach Programs

Area utility company which supplies natural gas to industrial commercial and residential customers. Specialized Customer Outreach Program services include: - Customer Assistance and Referral Evaluation Service (CARES) Program: Assists UGI customers who are having difficulty paying their bills. Customer representatives meet and discuss LIHEAP, budget counseling, weatherization services and community resources. - Operation SHARE: A one-time financial assistance payment of the client's active gas account providing the customer has demonstrated a history of regular payments and meets eligibility criteria. - CAP (Customer Assistance Program): Personalized monthly billing program that helps low income, payment troubled customers better afford their UGI bills. Based on family size and income. - LIURP (Low Income Usage Reduction Program): UGI's weatherization program is offered to qualified customers who use UGI for heating their home. Program services are provided free of charge and may include window a

Physical Address

Hours

Billing and Customer Care Hours: Monday through Friday, 8:00am to 5:00pm Emergency services 24/7

Application process

Telephone, mail, fill out online form

Fee

Vary

Eligibility

Residential gas customers

Service area

PA

Agency info

UGI

Area utility company which supplies natural gas and electric service to industrial commercial and residential customers.