Schuylkill Community Action - Utility Assistance

Utility Assistance Schuylkill Community Action offers Utility Assistance programs through partnerships with PPL Electric Utilities and UGI Utilities to help income-eligible households manage electric and gas costs, prevent service disruption, and reduce energy burden. Assistance is based on funding availability and eligibility requirements. PPL Electric Utilities Assistance SCA partners with PPL Electric Utilities to provide both long-term payment assistance and emergency financial support through the OnTrack and Operation HELP programs. OnTrack OnTrack is a payment assistance program that helps income-eligible households lower their monthly electric bills through affordable, fixed payments. Participants may also receive partial debt forgiveness when program requirements are met. Requires proof of household income (last 30 days) Participants must recertify eligibility annually Includes energy education and budgeting support Designed to help households maintain long-term affordability and avoid arrears Operation HELP Operation HELP provides emergency financial assistance to households experiencing a utility crisis or risk of disconnection. One-time emergency assistance (based on funding availability) Intended for households experiencing hardship or pending shutoff Income eligibility typically up to 150% of the Federal Poverty Level Limited funding; assistance is provided on a case-by-case basis UGI Utilities Assistance SCA partners with UGI Utilities to assist eligible customers through the Customer Assistance Program (CAP) and Operation Share Energy Fund. These programs help households manage natural gas costs and prevent disconnection through reduced payment plans and emergency grants. Customer Assistance Program (CAP) CAP helps eligible customers lower their monthly gas bills based on income and usage. The program also offers potential arrearage forgiveness when customers remain in good standing. Operation Share Energy Fund Operation Share provides one-time emergency assistance for households facing financial crisis or utility disconnection. UGI Eligibility Requirements To qualify for CAP or Operation Share, households must: Meet income guidelines (generally at or below 150% of the Federal Poverty Level) Have an active UGI account with UGI as the primary gas supplier Reside at the service address with the account in their name Provide proof of household income (last 30 days) Be reviewed for UGI/PUC eligibility requirements Note: Landlords, non-eligible account types (including certain rental or third-party accounts), and ineligible service classifications do not qualify. All applicants are subject to program and utility verification.