Description

Exists to serve citizens by educating and addressing municipal questions and needs. This can be done in one of three ways: through their Treasury Office, Call Center or Website. - Treasury Office: Accepts payment of all City of Reading bills and fees except water (RAWA) bills and property taxes. Allows walk-ins and processes payments received by all City of Reading departments. Additionally, Treasury posts payments to applicable accounts, and provides account balances upon request. - Call Center: Manages the city toll-free phone number. Answers citizens questions and responds to citizens request. Log missed trash and recycling occurrences. Accept calls in English and Spanish. The City's Fire and Rescue Department is providing free smoke detectors, complete temporary installations and fire prevention literature to approved applicants. Call for more information. - Citizens' Service Center: Designed for citizens to personally ask a question or pick up documents. Provides: * Provides all trash, recycling,

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