Philly311 - City Non-Emergency Customer Service Center
Resource Name:Philly311 - City Non-Emergency Customer Service Center
address
1400 John F. Kennedy Boulevard, Philadelphia City Hall, Room 167, Philadelphia, PA 19107
Eligibility
No limitations or restrictions
Hours
Monday through Friday, 8:00am to 8:00pm
Languages
Translation service available
Application process
Contact Philly311 by phone, email, through the website or mobile app.
Fees
Services free of charge. (While Philly311's services are free, it's possible to receive information from Philly311 that includes fees for particular City processes - permits, licenses, fine, etc.)
Service area
Philadelphia, PA
Other Information
Focus Population
- General
Provides access to Philadelphia City government departments and services, delivers updates and information, and serves as the customer service hub for all of the City's non-emergency services. Call 311 to report problems with potholes or street damage, street light outage, fallen trees, etc.
Providing organization
Philly311
Provides access to Philadelphia City government departments and services; delivers updates and information, and serves as the customer service hub for all of the City's non-emergeny services.