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City Non-Emergency Customer Service Center

Provides access to Philadelphia City government departments and services, delivers updates and information, and serves as the customer service hub for all of the City's non-emergency services. Call 311 to report problems with potholes or street damage, street light outage, fallen trees, etc.

Physical Address

1400 John F. Kennedy Boulevard, Philadelphia, PA 19107

Hours

Monday through Friday, 8:00am - 8:00pm

Application process

Call 311 or visit the website.

Fee

Services free of charge

Eligibility

No limitations or restrictions

Service area

Philadelphia, PA

Agency info

City of Philadelphia - Philly311

Provides access to Philadelphia City government departments and services; delivers updates and information, and serves as the customer service hub for all of the City's non-emergeny services.