Philly311 - City Non-Emergency Customer Service Center
1400 John F. Kennedy Boulevard, Philadelphia City Hall, Room 167, Philadelphia, PA 19107
Eligibility
No limitations or restrictions
Hours
Monday through Friday, 8:00am to 8:00pm
Application process
Call 311 or visit the website.
Callers outside Philadelphia or those who have difficulty reaching the service by dialing 311 may dial 215-686-8686 to be connected to the service.
Fees
Services free of charge
Service area
Philadelphia, PA
Other Information
Focus Population
- General
Provides access to Philadelphia City government departments and services, delivers updates and information, and serves as the customer service hub for all of the City's non-emergency services. Call 311 to report problems with potholes or street damage, street light outage, fallen trees, etc.
Providing organization
Philly311
Provides access to Philadelphia City government departments and services; delivers updates and information, and serves as the customer service hub for all of the City's non-emergeny services.