Works directly with individuals to: Explain the basics of Medicare, including Parts A, B, C, and D. Assists with enrollment in Medicare Part A and Part B. Compares Medicare Advantage and Medicare Supplement Plans, factoring in individuals preferred doctors, prescriptions, and budget. Helps individuals enroll in special programs like Dual Eligible Special Needs Plans (D-SNPs) if they qualify for both Medicare and Medicaid. Offers one-on-one support tailored to individuals unique situation to make Medicare less confusing and help with making informed decisions.