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Ombudsman Program

The Ombudsman program is designed to support and empower people by resolving individual complaints involving long-term care service, while working to improve and enhance the long-term living system for the residents and their families. Ombudsman advocate for and protect the rights of older adults receiving or denied long-term care services in nursing homes, assisted living, adult day centers, domiciliary care homes, personal care boarding homes, or their own homes.

Physical Address

1510 Chester Pike, Eddystone, PA 19022

Hours

Monday through Friday, 8:30am to 4:30pm

Application process

Visit the website or call for more information. If interested in becoming a volunteer ombudsman, call.

Fee

Call for more information

Eligibility

A) Delaware county residents B) receiving or denied long-term care services in nursing homes, assisted living, adult day centers, domiciliary care homes, personal care boarding homes, or their own homes.

Service area

Delaware, PA

Agency info

Delaware County Office of Services for the Aging

Plans, develops, coordinates and administers a comprehensive service system for older adults.