Lancaster County Office of Aging - Long Term Care Ombudsman Program
150 North Queen Street, Suite 415, Lancaster, PA 17603
Consumers of long term care 18 and over
Monday through Friday, 8:30am to 5:00pm
(717) 299-7979
Voice
Telephone, mail, walk-in, email
Services are free and confidential
Lancaster, PA
Description
Investigates complaints about long-term care services. Addresses concerns about the quality of care or treatment provided by long-term care facilities. These include transfer/discharge issues, violation of residents' rights and conflicts between facility staff and residents' families.
What's Here
Providing organization
Lancaster County Office of Aging
Offers a wide range of support services to older Lancaster County residents with the goal of allowing them to maintain their independence and self-sufficiency.