Lancaster County Office of Aging - Long Term Care Ombudsman Program
Investigates complaints about long-term care services. Addresses concerns about the quality of care or treatment provided by long-term care facilities. These include transfer/discharge issues, violation of residents' rights and conflicts between facility staff and residents' families.
Related Services
Physical Address
150 North Queen Street, Suite 415, Lancaster, PA 17603
Hours
Monday through Friday, 8:30am to 5:00pm
Voice
Application process
Telephone, mail, walk-in, email
Fee
Services are free and confidential
Eligibility
Consumers of long term care 18 and over
Service area
Lancaster, PA
Agency info
Lancaster County Office of Aging
Offers a wide range of support services to older Lancaster County residents with the goal of allowing them to maintain their independence and self-sufficiency.