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Provides assistance programs including, credit assistance, adjustments for leaks, payment plan agreements, winter shut-off moratorium, emergency medical condition confirmations, and service line/lateral assistance.

Services available to income-qualified customers include bill discounts, grants, payment plants, arrearage forgiveness, a line repair program, and a lead line replacement reimbursement program.

Provides a 65% monthly service charge discount, water-saving devices, and educates customers on how to use water wisely. A program of Pennsylvania American Water managed by Dollar Energy Fund.