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Provides PPL , UGI utility customers with access to assistance programs to help with bill payment services. Programs include UGI's Customer Assistance Program (CAP), UGI Operation Share, PPL's OnTrack Program, PPL Operation Help, Dollar Energy hardship program to PA American Water customers, and LIHEAP Crisis. PPL programs, such as security deposit waivers.

Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include: PPL on Track PPL Operation Help Dollar Energy Claverack Rural Electric Cooperative Sullivan Rural Electric Cooperative UGI Customer Assistance Program UGI Operation Share

Provides utility customers with access to assistance to help with bill payment for gas and electric services thru PPL, UGI Fuel Funds and Energy Conservation, PPL programs, such as security deposit waivers.

Provides guidance to individuals interested in state heating assistance. Community Support Specialist will help clients through the application process.

Administers Operation Share program for UGI gas customers only. Eligibility includes income guidelines and not yet disconnected. Year round program.

Offer assistance to clients who are experiencing difficulty finding or maintaining housing. Provides a range of services and options to assist clients in securing and maintaining safe, affordable housing. Housing services include counseling, subsidized housing for homeless individuals with HIV/AIDS and other chronic illnesses, and assistance applying for housing related benefits and entitlements.

Partners with PPL Electric Utilities, UGI Utilities, Aqua Pennsylvania and Pennsylvania American Water to helps community residents become more energy efficient, save money on utility bills and access customer assistance programs.

Helps UGI customers lower their utility bills. Must meet eligibility guidelines.

Working with local agencies, OnTrack offers a payment plan to existing PPL clients. OnTrack will pay for the difference in monthly electric bill, as long as clients pay the OnTrack bill in full by each monthly due date. Reduced monthly payments are based on each household's income.

Administers the Customer Assistance Program (CAP) for lower income Met Ed electric households. Program provides bill subsidy, debt forgiveness and free weatherization services, sponsored by Met Ed and First Energy. Must meet income guidelines.

Assists with applying for and enrolling in the OnTrack program through PPL. Provides energy savings education.

Provides the following services: grants of up to $500 per year, discount on the monthly service fee and volumetric charges, as well as water-saving devices and education.

Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.

Handles client disputes with the gas, electric, and water utilities, with the priorities of preventing service shut-offs and obtaining service restoration.

Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include: PPL on Track PPL Operation Help Dollar Energy Claverack Rural Electric Cooperative Sullivan Rural Electric Cooperative UGI Customer Assistance Program UGI Operation Share

Provides assistance on a short-term basis to special-needs, low income residential customers who are experiencing a temporary hardship. Company CARES representatives refer eligible customers to social agencies and provide information on applicable company assistance programs.

Provides assistance on a short-term basis to special-needs, low income residential customers who are experiencing a temporary hardship. Company CARES representatives refer eligible customers to social agencies and provide information on applicable company assistance programs.

Provides assistance in the form of a clothing bank, food banks, and limited financial assistance with utility bills. Assistance may be coordinated with surrounding agencies.

Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include: PPL on Track PPL Operation Help Dollar Energy Claverack Rural Electric Cooperative Sullivan Rural Electric Cooperative UGI Customer Assistance Program UGI Operation Share

Provides application assistance for utility bill payment assistance programs including LIHEAP and Crisis Utility Bill Grants, UESF Utility Bill and Oil Grants, PGW's Customer Responsibility Program, and PECO's Customer Assistance Program. Also assists with Weatherization Program and energy and budge counseling. Refers clients who may need additional financial assistance to pay utility bills to other agencies and/or community organizations that can assist.

Provides assistance on a short-term basis to special-needs, low income residential customers who are experiencing a temporary hardship. Company CARES representatives refer eligible customers to social agencies and provide information on applicable company assistance programs.

Works with individuals and families toward solutions for improving their quality of life, alleviating crisis situations, and assisting with making informed decisions about their futures. Partners with PPL Electric Utilities and UGI Corporation's subsidiaries, Penn Natural Gas and Central Penn Gas. Qualified customers are offered affordable utility payments through their Customer Assistance Programs (CAP). These programs offer a reduced monthly payment as coverage for utility service, cancel a portion of any debt owed to the company, and provide energy education and weatherization services.

Provides screening for individuals who want to apply for a Dollar Energy Fund grant.

Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include: PPL on Track PPL Operation Help Dollar Energy Claverack Rural Electric Cooperative Sullivan Rural Electric Cooperative UGI Customer Assistance Program UGI Operation Share

Offers Utility Assistance through partnerships with PPL Electric Utilities and UGI (United Gas, Inc.). The program is designed to help low-income individuals pay for essential utility services, depending on program funding availability. Programs: On Track (PPL Electric) The On Track program helps PPL customers catch up on past-due electric bills by lowering monthly payments and forgiving a portion of back debt when program requirements are met. Proof of income is required for the application. SCA staff can assist in checking eligibility before enrollment. Program benefits include: Reduced monthly payments Forgiveness of part of any past-due balance when payments are on time Energy education Operation HELP (PPL Electric) Operation HELP provides emergency financial assistance and energy support to low- and fixed-income PPL customers, funded by PPL employees and customers. Eligible households can earn up to 250% of the federal poverty level. Assistance is available to those who may not qualify for LIHEAP or are experiencing severe hardship. UGI Customer Assistance Program (CAP) & Operation Share These programs help UGI customers manage past-due gas utility bills through income- or usage-based payment agreements, with opportunities for arrearage and shortfall forgiveness. Eligibility – UGI CAP & Operation Share Total household income must not exceed monthly federal poverty guidelines Must have an active UGI account and use UGI as primary gas supplier Applicant must live at the property and have service in their name Must have a verifiable source of income Landlords are not eligible