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Provides utility assistance, service planning and case management to low-income individuals and families.

Provides emergency assistance for financially struggling individuals and families in crisis seeking assistance for such things as rent, household utility expenses and similar miscellaneous living needs.

Offer assistance to clients who are experiencing difficulty finding or maintaining housing. Provides a range of services and options to assist clients in securing and maintaining safe, affordable housing. Housing services include counseling, subsidized housing for homeless individuals with HIV/AIDS and other chronic illnesses, and assistance applying for housing related benefits and entitlements.

Provides monetary assistance for individuals to purchase necessary fuel or pay an essential utility bill.

Provides financial assistancer for heating, rent, utilities, mortgage, car, medical and prescription expenses and other needs on case by case basis depending on available funding.

Serves as an intake site for utility assistance program applicants. Assists with Low Income Household Energy Assistance Program (LIHEAP), Crisis Grants program, and Utility Emergency Service Fund (UESF).

Provides utility assistance for county residents. These funds are contingent on donations and have conditions that must be met.

Assists customers that have difficulties paying their bill as a result of hardship and/or limited income through energy assistance grants, if available at the time of need. This program is supported by donations from PPL customers, employees, and the PPL corporation.

Emergency Direct Assistance for financially struggling individuals and families in crisis seeking assistance for such things as food, clothing, shelter, rent, household utility expenses and similar miscellaneous living needs. May also offer seasonal assistance, such as Back-to-School and Project Bundle-Up where funds are available.

Helps to find low-cost Internet access and digital devices. Provides digital literacy skills instruction and basic technical support concerning computers, tablets, smartphones, and connecting to WIFI and wireless networks.

Offers Pennsylvania American Water assistance. Please note at this time, water assistance grants are only for accounts with termination notices or where service has been terminated.

Provides clothing, personal needs, and financial assistance, as well as, household items. Offers help for individuals and families who are at risk of a utility shutoff. Utility assistance may include help with natural gas, electricity, water, propane, and fuel oil bills, and is offered as funding is available.

Provides financial assistance for utility needs - first come/first served basis. Funds are extremely limited and not able to assist with large financial requests. It is funded by donations from the church so funds may not always be available.

Project REACH is an emergency hardship fund designed to help residential customers who have suffered a recent financial hardship and need temporary help in paying their electric bill. The distribution of funds is administered by the Salvation Army located throughout the Penn Power service territory. Customer Assistance Program (CAP) CAP helps residential customers maintain electric service. Participating customers are placed on a payment plan that requires a regular monthly payment based on a discounted rate. The goals of CAP are to:

• Improve ability to make a payment
• Reduce consumption of electricity

CAP is administered by Human Services staff members and community-based organizations. There are household income requirements and other program qualifications.

Grants of up to $200 on water bills are available to prevent shut off or to restore service. Assists customers in obtaining federal energy assistance.

Assists with National Fuel payment and alternate heating sources on a case by case basis for eligible households.

Provides assistance to Butler County residents in resolving a home heating and energy crisis. Acts as a single point of contact for the many governmental, private and charitable funds that are available to address energy and related needs.

Helps low-income customers better afford their gas bills and maintain their gas service by paying discounted bills or a monthly budgeted amount based on household income. Also, past debt may be forgiven.

Provides emergency food bags, clothing, and utility assistance.

Offers heating assistance in the form of a cash grant paid directly to the heating provider and will only be available to those residents who have exhausted all other potential assistance sources and/or who have been denied based on financial criteria.

Provides Coordinated Entry for domestic violence assessment, homelessness or housing crisis.

Provides emergency assistance with electric or gas shut-offs, back rent, security deposits, fuel needs, car repairs (if working), water/sewer payments or other miscellaneous payments due to a financial crisis.

Provides assistance with utility bills for individuals and families within the service area.