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Receives, investigate, and works to resolve complaints related to consumer issues, health care issues, insurance fraud, violations of the Pennsylvania Do Not Call Law, SPAM email and junk mail, and numerous other subjects. Preventing crimes.

Provides various services for businesses and consumers, including:

• Information on complaints filed against charitable organizations or contractors for questionable or illegal practices
• Information about companies
• Resolution of complaints against companies (all complaints must be in writing) or filed online
• Information on being a good consumer
• Information on charitable organizations
• Arbitration
• Mediation
• Speakers
• The Auto Line handles complaints on all new GM cars, Volkswagens, Audis, Hyundai, Nissans, Hondas, Peugeots, Saturns, Infinities, Porsche, Ford, Saabs, and Acuras under warranty.
• Accepts reports on suspected scam operations. Some of the more common scams involve home improvement, work from home, investment schemes, and postal fraud.

Provides a fair marketplace for consumers and businesses, receives complaints from the public and investigates, provides mediation of consumer disputes, and inspects all commercial weighing and measuring devices.

Provides global postal and business support services.