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Provide access to Ombudsman services designed to support and empower consumers of long-term living facilities. The Ombudsman attempts to resolve individual complaints involving long-term care service, while working to improve and enhance the long-term living system. Also provide legal assistance counseling to older adults through the Elderly Law Project.

Advocates for the rights of individuals. Investigates and resolves complaints from seniors living in long-term care facilities, including nursing homes, domiciliary homes, assisted living, personal care homes, adult day care, and in-home long-term care services. Offers representatives who visit the residents in their homes and answer questions about billing, concerns about a long-term care service provider, and appeals regarding transfers, discharges, discontinuance, or changes in services.

Provides advocates for residents in long-term care facilities, assist them in resolving their complaints, and help ensure their rights are protected.

Helps consumers voice concerns and exercise their rights regarding long-term care services. An ombudsman is trained and certified by the Pennsylvania Department of Aging in the investigation and resolution of complaints made by, or on behalf of, consumers of long-term care services.

Provides a service that receives, investigates, and resolves complaints made by or on behalf of older residents of nursing homes, personal care homes, domiciliary care homes, and home health care agencies. Advocates for those who can’t, supports those who can, and ensures all long-term care consumers live with dignity and respect.

Serves as a free, confidential service for residents of long-term care facilities to advocate for their rights and resolve complaints about quality of care and facility issues.

Provides legal advocates for low-income individuals and families. NPLS helps people establish eligibility for public benefits, protect themselves from domestic violence, gain access to healthcare and avoid loss of housing due to uninhabitability, eviction or foreclosure. Also provides self-help materials, trainings and community workshops on a range of legal issues.

Ombudsman works with residents of nursing homes and personal care homes to promote their quality of life and encourage self-resolution of problems so that residents can maintain the highest level of independence they are capable of. The program also reduces the social isolation many people experience when living in long term care facilities.

Ombudsmen work to resolve complaints and issues on behalf of individuals residing in long term care settings, such as nursing homes, assisted living facilities, and personal care homes. They help to educate residents on their rights and advocate on their behalf.

An Ombudsman is available to mediate concerns and advocate for rights of older persons residing in long term care facilities or receiving any long term care service. The Agency recruits and trains volunteers wishing to represent the Ombudsman Program in long term care facilities.

Provides legal advocates for low-income individuals and families. NPLS helps people establish eligibility for public benefits, protect themselves from domestic violence, gain access to healthcare and avoid loss of housing due to uninhabitability, eviction or foreclosure. Also provides self-help materials, trainings and community workshops on a range of legal issues.

Provides trained individuals who help protect the rights of older Pennsylvanians. Provides information, answers questions, investigates complaints, and offers assistance in resolving problems about quality of care or treatment in nursing facilities, personal care board homes, domiciliary care homes, and older adult daily living centers in Philadelphia.

Program that investigates and attempts to resolve complaints made by or on behalf of residents of nursing facilities, residential care homes, assisted living facilities and other supervised living facilities for older adults. The program also promotes policies and practices that improve the quality of life, health, safety, welfare and rights of residents; monitors laws, regulations and policies that affect those who live in long-term care facilities; provides the public with information about long-term care options; and promotes the development of consumer organizations concerned about long-term care. Under the federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long term care system.

Investigates and resolves complaints made by or on behalf of older persons living in long-term care facilities or receiving long term care services in their home.

Program that investigates and attempts to resolve complaints made by or on behalf of residents of nursing facilities, residential care homes, assisted living facilities and other supervised living facilities for older adults. The program also promotes policies and practices that improve the quality of life, health, safety, welfare and rights of residents; monitors laws, regulations and policies that affect those who live in long-term care facilities; provides the public with information about long-term care options; and promotes the development of consumer organizations concerned about long-term care. Under the federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long term care system.

Offers long term care ombudsman programs to actively advocate for individuals receiving long-term care services.

Investigates complaints from nursing home residents and facilities regarding the denial of residents' rights.

Support and empowers consumers by resolving individual complaints involving long-term care service while working to improve and enhance the long-term living system for the residents and their families. Provides information about rights as a consumer and also advocate for high standards of quality of care in long-term care facilities.

The Ombudsman Program acts as an advocate for those receiving care in nursing facilities, personal care homes, and long-term care services in the community.

Helps individuals residing in long-term care facilities resolve issues or concerns they may have about the quality of care they receive. The Ombudsman serves as a resident advocate and works with residents and facility staff to promote quality of care and quality of life within the long-term care setting. The Ombudsman also provides information and education relating to "Resident Rights" and long-term care services.

Investigates complaints about long-term care services. Addresses concerns about the quality of care or treatment provided by long-term care facilities. These include transfer/discharge issues, violation of residents' rights and conflicts between facility staff and residents' families.

Investigates and resolves complaints for both long-term care providers and consumers of long-term services. Providers include nursing homes, licensed personal care homes, formal and informal providers of in-home services. Consumers include those residing in facilities or in the community.

Investigates and resolves complaints made by or on behalf of older adults living in long term care facilities or receiving long term care services in their homes. The Ombudsman protects the identity of complainants upon request and respects confidentiality.

Investigates and resolves complaints made by or on behalf of older adults living in long-term care facilities or receiving long-term care services in their homes.

Provides education about resident rights guaranteed under law to consumers, their families and staff. Ombudsmen encourage self-advocacy first and empower consumers and their families by providing information to resolve concerns. Also works with residents to resolve individual issues involving long-term care services if residents are unable or unwilling to speak for themselves.