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NAMI Keystone Pennsylvania - CART of Allegheny County (Consumer Action Response Team)

Interviews consumers who have received behavioral health services to monitor consumer and family satisfaction with services.

What's Here

Consumer Complaints
Mental Health and Substance Use Disorder Ombudsman Programs

Lawrence County C.A.R.E.S. - Lawrence County Consumer / Family Satisfaction Team

Provides a confidential means for consumers to report concerns and increase their level of satisfaction involving the behavioral health services they receive.

What's Here

Mental Health and Substance Use Disorder Ombudsman Programs
Consumer Complaints
Patient Rights Assistance

Mental Health America of Southwestern Pennsylvania - Mental Health Ombudsman

Provides ombudsman services for mental health consumers to file complaints. Assists with filing complaints or grievances, acts as a liaison between the individual or family and the Managed Care Organization, and provides support in addressing concerns with behavioral health services.

What's Here

Malpractice Assistance
Mental Health and Substance Use Disorder Ombudsman Programs
Consumer Complaints