Serves as the point of entry to services that protect children from abuse and neglect, preserve families whenever possible, and ensure that every child has a safe, stable, and permanent home in which to grow. Services include child protection services, foster services, and more.

Provides services to families who, for many reasons, need assistance in providing a safe, nurtuing and stable setting for their children. Works with the family and connect parents with appropriate community resources for medical care, child care or supervision, substance use disorder issues, mental health needs, education, and housing.

Offers a community-based program that helps families that have had children removed from the home achieve safe reunification. Family Reunification aims to help parents identify and remove barriers to reunification and strengthen parenting skills. Service is coordinated with caseworkers and case aides from the Erie County Office of Children and Youth (OCY).

Promotes the well being of children and their families. Reports involving abused, neglected, exploited, or truant/incorrigible children are investigated and in-home services are provided to families who meet Children and Youth legal criteria. Helps intervene in family disputes and crises; however, Children and Youth do not have the authority to determine, mediate, or change Court-ordered custody or visitation agreements. Government intervention is justified when the family cannot, or will not, provide for the child's safety and/or basic needs. Placement of a child by Children and Youth can only occur if ordered by the Juvenile Court.

Investigates reports of suspected child abuse and neglect and provides support services.

Provides individual and group counseling; recreational activities; advocacy services for children living in the Emergency Shelter, Transitional Housing; liason service for children needing to enroll in or leave a school for safety purposes; referrals to other agencies and resources are also provided as needed. Provides child care during adult support group meetings, as well as for other activities such as court appearances when scheduled in advance.

Investigates reports of child abuse, neglect or abandonment; document substantiated cases; provide for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care; work with families who are experiencing a problem with child abuse with the objective of facilitating continued family unification or reunification; and provide ongoing supportive services for children in permanent placement.

Investigates reports of neglect and abuse. Services are provided to the children and their families to improve family functioning and to assure children’s safety.

Provides child welfare services designed to keep children in their own homes, prevent neglect, abuse and exploration, help overcome problems that result in dependency, neglect and delinquency, and provide adequate substitute care in foster family homes.

Provides child protective services to individuals at risk of harm.

Provides protection of children, birth to 18 years, through investigation of child abuse and neglect, foster care program, adoption program, and prevention and education programs

Child care support services may be available to participate in other services or systems that are directly related to the abuse.

Provides temporary placement for children with reported child abuse, neglect or abandonment; works with families experiencing problems.

Performs mandatory investigation of all reports of suspected physical, sexual, and emotional abuse and serious physical neglect.

Assist parents, caretakers, and families in recognizing and remedying conditions harmful to children and in fulfilling their parental duties in a manner that does not put their children at risk; investigates non-registered reports of suspected child abuse and/or neglect; referrals to appropriate services/community resources; placement casework through court adjudication; and acceptance of cases for services, develop FSPs, and monitor cases through 6 month reviews.

Screens families for eligibility for agency programs. Receives reports of child abuse and/or neglect and handles follow-up.

Accepts and responds to reports of child abuse or neglect.

Investigates reports made to our office and work with families, when appropriate, to address conditions which adversely affect a child's care. Our staff work with families directly and also coordinate services with community resources to improve family conditions. In-home Services, Placement Services and Adoption Services are integral to our child protective service function.

Offers the investigation of reports of child abuse, neglect or abandonment; document substantiated cases; provide for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care; work with families who are experiencing a problem with child abuse with the objective of facilitating continued family unification or reunification; and provide ongoing supportive services for children in permanent placement.

Provides protective services to families in need of ongoing social services support and are unable to maintain a minimal level of medical care supervision and /or education for their child. Links families to resources such as housing, mental health,drug and alcohol treatment, parenting education and family counseling.

Provides investigations about situations where there are concerns that children are being neglected or abused. Abuse can be physical, sexual, or emotional. Neglected children are children who are without proper parental care or control, or education as required by law.

Investigates reports made to our office and work with families, when appropriate, to address conditions which adversely affect a child's care. Our staff work with families directly and also coordinate services with community resources to improve family conditions. In-home Services, Placement Services and Adoption Services are integral to our child protective service function.

Offers information and referral, investigation of abuse or neglect, advocacy, filing of court petitions, crisis counseling, and training in parenting skills.

Provides services to empower all families to provide love, shelter and protection for their children outside of any public agency.

Provides intake services division, family preservation services division, reunification and permanency services division, family group decision making, and other services.