A comprehensive information and referral program. The primary service is assessment of caller needs, followed by sharing of information about and referrals to appropriate resources that will address client needs, questions and concerns. Maintains an extensive database of health and human services, including non-profit agencies and government programs. Additional services include: Production of the Where to Call Guide, a quick reference booklet of Lancaster County resources. Website that showcases resources for each county served by PA 211 East Compilation of seasonal resources, i.e. holiday and utility programs Centralized intake for anyone experiencing homelessness in Lancaster County

Provides long-term disaster recovery to those with unmet needs in the areas of case management, construction estimation, volunteer clean-up and rebuilding, emotional and spiritual support. Volunteers work in partnership with other local agencies.

Provides a central hub for information and services related to Hurricane Ida, including Disaster Case Management Program.

VOAD is a national non-operational umbrella organization that gives each of its members the privilege of independently, but cooperatively, providing and implementing its resources when responding to disasters. VOAD is committed to the philosophy that the time to train, prepare, and become acquainted with each other is best achieved prior to the time of actual disaster response. VOAD services will be listed here shortly. To search for them, simply type in "VOAD" to the keyword search.

Immigrant services include immigration consultation, assistance with paperwork such as green card or citizenship applications, adjustment of status "V" visas and "K" visas, family petitions and citizenship classes. Also provides English as a second language classes.

Serves as the central hub for emergency disaster response for the Greater Pennsylvania Region.

Serves as the central hub for disaster related response in Chester, Delaware, and Montgomery counties

Provides case management and advocacy services for disaster recovery. Trained Disaster Case Managers perform needs assessment and helps survivors access eligible resources.

Serves as a secondary source to disaster relief efforts; disaster defined as weather related issues such as floods, fire and extreme temperature. Secondary services available following the efforts of local emergency management agencies and American Red Cross. Funding, donated goods and services available to assist in an individual or household's recovery efforts if all other assistance has been exhausted.

Serves as the central hub for disaster related response in Bucks and Philadelphia counties.

Assists with the legalization of status and reunification of families. Provides consultation, general immigration services, family petitions, travel documents, applications and certificates of citizenship, replacement of lost/stolen cards, employment authorizations, translation/bilingual services, adjustments of status/"V" Visa and "K" Visa, and Lottery Applications.