Investigates criminal activity and enforces immigration laws to preserve national security and public safety. Operates a hotline for the general public to report suspicious activity.

Offers a public online system that allows family members, legal representatives, and members of the public to locate individuals who are detained by ICE. Provides the name of the detention facility where the individual is located, information about contacting or visiting that facility, and the contact information for the ERO office responsible for the individual’s case.

Serves as a toll-free service that provides a direct channel for agency stakeholders to communicate with the Office of Enforcement and Removal Operations (ERO) to answer questions and resolve concerns. Provides open lines of communication for non-citizens and their representatives regarding detention conditions and individual immigration cases.