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Provides assistance to County residents and employees in securing, maintaining, and developing employment with County government, and provides overall administration of the County benefits program and payroll processing. Coordinates legal interpretation of employment and labor laws, County policies, and labor agreements to ensure compliance in these areas. Strives to support the mission, goals, and challenges of Franklin County by providing services which promote a positive work environment characterized by fair treatment of staff, open communications, personal accountability, trust and mutual respect.

Serves as an administrative venue reviewing and resolving disputed personnel actions filed by jobseekers seeking employment and current classified service employees at the state and covered local government levels. Reviews approval/disapproval requests to exempt jobs from the classified service.

Provides a variety of services, both to job-seekers and current and past employees. These functions include recruitment, labor relations, benefits administration, workers' compensation and risk management, as well as leadership and guidance in the development, implementation, and equitable administration of policies and procedures.