Responsible for the administration, education, and enforcement of labor laws.

Operates an information line for managed care complaints.

Offers services that include: A) Report safety defects in vehicle and vehicle equipment B) Obtain information on airbags and highway safety C) Information about vehicle recalls, crash test results, tire grading reports, and other safety literature D) Information on the proper use of child safety seats and seat belts

Provides a process for filing an official complaint regarding attorneys in the state. Also provides an attorney look up tool.

Provides information about how to file a complaint about the United States Postal Service.

Provides information on registration and licensing of child care providers and also handles complaints about child care providers and additional technical assistance. State agency responsible for: Registering of state certified child care homes for 4, 5 or 6 children not related to caregiver Inspection of care care homes Licensing of group child care homes (7 to 12 children) Licensing of child care centers

Responsibilities include: - Investigation of criminal activities - Investigation of vehicle accidents - Promote traffic safety, enforce statutes, eliminate traffic hazards and encourage motorists to practice safe driving techniques. - Assistance in locating missing persons - Community presentations on traffic safety and crime-related subjects - Liquor Control Enforcement Hotline is used to report underage drinking on licensed or unlicensed premises. All reports, anonymous or otherwise, will be investigated. - Sponsors Camp Cadet for Lancaster County youth ages 11 - 13 years. A week long residential summer camp program which gives youth an opportunity to know and learn about law enforcement activities. Additional Telephone Numbers: 877.726.6378: Hotline to report suspected drug trafficking 888.UNDER.21 (863.3721): To anonymously report underage drinking parties or businesses distributing alcohol to minors (Legal drinking age in PA is 21 yrs.) 866.426.9164: 24-hour hotline to complain abo

Provides an auto warranty dispute resolution program to help build trust and confidence in the automotive marketplace. Proceedings are informal and in most cases can be resolved through telephone discussions facilitated by BBB staff. Disputes not resolved by agreement may proceed to arbitration and the arbitrator will decide how the dispute will be resolved.

Administers the school laws of Pennsylvania.

Responsible for childcare facilities. Concerns or complaints about childcare providers.

Provides information on fair housing laws and accepts complaints of housing discrimination in sale, rental or financing of housing due to race, color, religion, sex or national origin. Accepts complaints.

Offers a fraud, waste, and abuse hotline with online reporting as well.

Helps consumers voice concerns and exercise their rights regarding long-term care services. An ombudsman is trained and certified by the Pennsylvania Department of Aging in the investigation and resolution of complaints made by, or on behalf of, consumers of long-term care services.

Monitors business performance, provides consumers with independent information about businesses and charities and helps resolve consumer complaints.

Offers consumer's protection.

Responsible for issuing licenses and processing complaints concerning licensees and registrants

Provides a compliant form for citizens to submit against the city for an accident or loss.

Provides a fair marketplace for consumers and businesses, receives complaints from the public and investigates, provides mediation of consumer disputes, and inspects all commercial weighing and measuring devices.

pending verification

Interviews consumers who have received behavioral health services to monitor consumer and family satisfaction with services.

Investigates complaints about personal care homes and assisted living facilities. Offers orientation for new personal care home operators. Also provides a list of names and phone numbers of all licensed persons.

Offers free complaint and dispute resolution support for consumers and businesses when there is difference in viewpoints, scam reporting through BBB Scam Tracker, and information/reports about businesses and charities across the country.

Carries out administration and operational functions required under numerous health related acts and regulations to maintain and improve the health and well-being of the residents in Lancaster city. Inspects eateries, mobile food trucks, tattoo businesses, and other public facilities to ensure compliance with State health and food safety standards and work with other organizations on initiatives designed to improve the overall health of the community.

Offers thirty minute consultations with an attorney for a nominal fee.

Provides an answering service, debt collection and paging service for members of the bureau.