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Offers help to guide individuals through the process of resolving federal tax problems that they are unable to resolve on their own.

Provides information for individuals about how to prepare and file federal income tax returns online for free.

Responsible for determining, assessing, and collecting internal revenue in the United States. Information for taxpayers is available on the IRS website.

Activities include:

• Resolving taxpayer complaints and providing taxpayer service and education
• Determining, assessing, and collecting internal revenue taxes
• Determining pension plan qualifications and exempt organization status
• Preparing and issuing rulings and regulations to supplement the provisions of the Internal Revenue Code
• Information on the Federal Earned Income Tax Credit (EIC) program for working parents is available. Eligible parents can apply by attaching Schedule EIC to their income tax form
• Information on filing applications to become an "exempt" organization can be obtained by calling the "1040" line. EXEMPT refers to those groups wishing to become non-profits.

NOTE: To apply for exemption from PA Sales Tax, contact the PA Department of Revenue in Lancaster. IRS Taxpayer Assistance Center (TAC): Personal tax help if tax issue can only be handled face-to-face. By appointment only.

Activities include:

• Resolving taxpayer complaints and providing taxpayer service and education
• Determining, assessing, and collecting internal revenue taxes
• Determining pension plan qualifications and exempt organization status
• Preparing and issuing rulings and regulations to supplement the provisions of the Internal Revenue Code
• Information on the Federal Earned Income Tax Credit (EIC) program for working parents is available. Eligible parents can apply by attaching Schedule EIC to their income tax form
• Information on filing applications to become an "exempt" organization can be obtained by calling the "1040" line. EXEMPT refers to those groups wishing to become non-profits.

Provides assistance to taxpayers through online and in-person services, including account inquiries, tax forms, basic individual tax law assistance, payment processing, and payment arrangements. Offers online support for filing returns, making payments, checking refund status, viewing account information, obtaining transcripts, requesting identity protection or taxpayer advocate assistance, and accessing volunteer tax preparation.

Helps people file their taxes for free while getting the assistance they need. United Way provides MyFreeTaxes in partnership with the IRS’s Volunteer Income Tax Assistance (VITA) program to help filers prepare their tax returns on their own or have their return prepared for them for free.

Provides access to information about local IRS office locations.

Provides forms to request an extension of time to file a U.S. Tax Return.

Operates information and helpline for taxpayers.

Offers help to guide individuals through the process of resolving federal tax problems that they are unable to resolve on their own.

Offers a website where taxpayers can track the status of their refund and the date they can expect it. Even though the IRS issues many refunds in less than 21 days, some tax returns will require additional review and take longer. After taxpayers file a return, the Refund Status tool will give people an actual personalized refund date after the IRS processes the tax return and approves the refund.

Tax credits are used to leverage private capital into new construction or acquisition and rehabilitation of affordable housing. The tax credits are determined by the development costs, and are used by the owner.

Provides online locator for individuals to find a location for free tax help through Volunteer Income Tax Assistance (VITA) and the Tax Counseling for the Elderly (TCE) programs.