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Provides utility assistance, employment aid, and short-term transportation assistance.

Provides assistance to Butler County residents in resolving a home heating and energy crisis. Acts as a single point of contact for the many governmental, private and charitable funds that are available to address energy and related needs.

Provides planning guides, applications and information to receive financial benefits, and a link to receive temporary emergency financial assistance for Veterans residing in Pennsylvania.

Assists individuals and families to apply for Dollar Energy Fund, LIHEAP, and LIHWAP grants for electric, gas, sewer, and water payment assistance.

Provides eligible veteran households with outreach, assessment, case management, advocacy and assistance in obtaining VA and other benefits, which may include housing counseling, legal support, credit repair, financial planning services, and time-limited, temporary financial assistance.

Provides emergency assistance for families with children who are in school. Examples of assistance include rent, doctor appointments, dental needs, utilities and transportation.

Offers heating assistance in the form of a cash grant paid directly to the heating provider and will only be available to those residents who have exhausted all other potential assistance sources and/or who have been denied based on financial criteria.

Offers emergency assistance for individuals and families who are in need of help with rent/mortgage or utilities/heating fuel (includes electricity, oil, gas, coal, firewood, sewer and water.).

Provides occasional emergency assistance such as help with rent, utilities, heating fuel, food and clothing on a case by case basis contingent upon available funds. Does not provide assistance for rent deposit/security.

Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full.

Serves one-time emergency needs such as nutritional assistance, emergency shelter, first month rental assistance, rent in arrears assistance, mortgage assistance, and utilities in arrears assistance.

As funds are available, a limited amount is utilized for utility assistance for those with utility shut-off notices.

Provides assistance with utility bills for individuals and families within the service area.

Provides emergency assistance for financially struggling individuals and families in crisis seeking assistance for such things as food, clothing, shelter, rent, household utility expenses and similar miscellaneous living needs. Referrals made for assistance not offered at facility.

Provides planning guides, applications and information to receive financial benefits, and a link to receive temporary emergency financial assistance for Veterans residing in Pennsylvania.

Provides emergency assistance for individuals and families in crisis seeking help for basic living needs. Includes referrals made for assistance types not offered.

Offers usage reduction services and education to help reduce the amount of electricity and natural gas used in the home. Offers choice of a Virtual Energy Assessment or an In-home Energy Checkup.

Assists low-income households access utility assistance through the application process for LIHEAP, Crisis, CAP programs, Dollar Energy, and weatherization services. Partners include Dollar Energy and Columbia Gas. Please Note: the agency does NOT provide direct payment for utility services, but assists with applications for utility programs.

Energy conservation measures are installed to homes for utility customers experiencing high kilowatt usage. Energy education services are also provided. For West Penn Power and Penelec customers only.

Provides emergency hardship funds to help Penelec residential customers who have suffered a recent financial hardship and need temporary help in paying their electric bill.

Regional electric utility provider. Provides specialized customer assistance programs such as:

• Operation HELP: Pays electric bills for eligible customers. Low income PPL customers. OpHELP is administered by CAP.
• OnTrack: A special payment plan that offers reduced monthly payments, protection from shutoffs and debt forgiveness. For residential customers who are struggling to pay their bills. OnTrack is administered by CAP.
• Customer Assistance & Referral Evaluation Service (CARES): A personalized service for customers experiencing bill payment problems due to temporary hardship.
• Rebates and Savings Programs: Offers programs to help customers save energy.

Call 866-306-2479

• Refrigerator and Freezer Recycling
• Appliance Rebates
• Home energy surveys/energy analysis

Optional billing programs include:

• Budget billing which allows customers to pay about the same monthly amount all year long
• Automatic Bill Payment Plan offers customers the option of automatic deduction of the bill from a checking or

savings account on their monthly due date.

• Payment Date Extension Plan allows customer to extend the due date of the electric bill to coincide with their monthly pension/social security check.
• Double Notice Protection Plan enables customers to arrange for an individual or social service agency to receive a copy of all overdue or termination notices to alleviate problems.

PPL is regulated by the Public Utility Commission

Emergency Direct Assistance for financially struggling individuals and families in crisis seeking assistance for such things as food, clothing, shelter, rent, household utility expenses and similar miscellaneous living needs. May also offer seasonal assistance, such as Back-to-School and Project Bundle-Up where funds are available.

Provides eligible veteran households with outreach, assessment, case management, advocacy and assistance in obtaining VA and other benefits, which may include housing counseling, legal support, credit repair, financial planning services, and time-limited, temporary financial assistance.

Offers utility bill assistance.

Provides emergency assistance to people in need when no other assistance is available.