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Provides PPL , UGI utility customers with access to assistance programs to help with bill payment services. Programs include UGI's Customer Assistance Program (CAP), UGI Operation Share, PPL's OnTrack Program, PPL Operation Help, Dollar Energy hardship program to PA American Water customers, and LIHEAP Crisis. PPL programs, such as security deposit waivers.

Offer assistance to clients who are experiencing difficulty finding or maintaining housing. Provides a range of services and options to assist clients in securing and maintaining safe, affordable housing. Housing services include counseling, subsidized housing for homeless individuals with HIV/AIDS and other chronic illnesses, and assistance applying for housing related benefits and entitlements.

Assists with rent, utility bills, clothing, medical bills, and other necessities. This assistance may include emergency service delivery and/or referrals/consultations to other agencies or organizations with the means to solve the problem. No funds are given to individuals - instead, all payments are made directly to landlords and other vendors.

Assists with housing expenses including rent, lot rent, mortgage payment, utilities, homeowner's insurance, real estate taxes, etc.

Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full.

Provides utility assistance, service planning and case management to low-income individuals and families. Provides application services for seniors, information and referral services

Provides assistance with the Dollar Energy Fund application process.

Provides financial assistance to low income individuals and families who are facing utility terminations or who have had their utilities shut off. All grants must be applied to the utility account and reach a zero balance. If amount owed exceeds maximum grant allowed, the applicant is responsible for the balance. Families and individuals are eligible to apply for assistance every two years. PECO and the Philadelphia Water Department match each dollar provided by grant. This grant, in addition to the matching utility bill credit, and any contribution by the individual, must zero out the utility bill.

Provides emergency assistance for individuals and families in crisis.

Provides assistance to households that need help paying a utility bill or are in need of fuel assistance in an emergency situation in order to prevent utility shut off. In addition, coordinates PPL's and UGI Penn Natural Gas Customer Assistance Programs. PPL Programs include: OnTrack Payment Program, Operation Help (OpHelp), and Security Deposit Waiver Program. UGI programs include: Customer Assistance Program (CAP), and Operation Share (OpShare).

Assists post 9/11 veterans and families with financial, educational, recreational, and therapeutic needs.

Works with individuals and families toward solutions for improving their quality of life, alleviating crisis situations, and assisting with making informed decisions about their futures. Partners with PPL Electric Utilities and UGI Corporation's subsidiaries, Penn Natural Gas and Central Penn Gas. Qualified customers are offered affordable utility payments through their Customer Assistance Programs (CAP). These programs offer a reduced monthly payment as coverage for utility service, cancel a portion of any debt owed to the company, and provide energy education and weatherization services.

As funds are available, a limited amount is utilized for utility assistance for those with utility shut-off notices.

Provides guidance and resources for utility programs like LIHEAP (Low Income Heating Energy Program). Assistance when available for Electric, Gas, Propane, Heating Oil in our service area.

Rental assistance, case management and financial literacy are available for individuals/families who are homeless or at risk of homelessness, such as facing eviction and electric shut-off notices.

Provides assistance for those at risk of becoming homeless through rental, utility and mortgage assistance. Requires sustainable income to maintain rental/utilities/mortgage.

Provides vouchers for shelter for people facing eviction, needing a security deposit to secure housing, or needing overnight shelter. Provides utility vouchers for those in danger of having their gas, electric, or water turned off. Provides food vouchers for transients needing a meal after food bank hours. Provides transportation for those stranded and unable to get transportation out of the community. Other emergency situations or other monetary crises on a case-by-case basis.

Supports veterans in need by providing case management, emergency housing, supportive services, and homeless prevention. Possible assistance with rental, utility, child care, transportation, car repairs, etc.

Provides information on energy conservation techniques to lower utility bills; education on common home repairs that yield the most savings; utility assistance and weatherization programs available to low- and moderate-income families; home repair programs for housing preservation; and developing a budget to manage household expenses. Provides assistance with the following programs and applications: A) Budget Counseling/Energy Counseling B) Emergency Oil Assistance C) Low Income Home Energy Assistance Program (LIHEAP) D) Low Income Conservation Assistance Program (LICAP) E) Rain Water Barrels F) Utility Assistance G) Utility Emergency Services Fund (UESF) H) Weatherization Assistance Program (WAP) Applications I) Water Conservation

Provides emergency financial assistance to help with rent, utilities, gasoline, local bus passes, and prescriptions. Offers vouchers for clothing. Limited to once a year.

Provides assistance to individuals and families who have chosen Dynegy as their electric supplier. NOTE: This is different from the utility company.

Provides information or assistance for housing needs including transitional housing, shelters, landlords, security deposit assistance, rent and utility assistance, and help with eviction notices.

Provides direct assistance with utility bills for individuals and families. Also acts as a screening agency and offers assistance with the applications for Dollar Energy Fund, Peoples Gas CAP Program, and LIHEAP. Also offers modest grants to assist with rent, security deposits, and mortgages.

Provides assistance for utility termination notices.

Provides partial electric bill assistance to residents who live in St. Clair(17970) or Schuylkill Haven(17972) when funding is available. Provides fuel oil assistance to those who did not qualify for the LIHEAP program when funding is available. Clients need to provide documentation from the welfare office, paperwork for household income and expenses, and copies of the last two oil bills.