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Administers the Customer Assistance Program (CAP) for lower income Met Ed electric households. Program provides bill subsidy, debt forgiveness and free weatherization services, sponsored by Met Ed and First Energy. Must meet income guidelines.

Provides third-party payments for heating oil or electric bills, and miscellaneous expenses for uninsured or underinsured clients. Assistance is limited to one time each calendar year. Allocates available aid resources as equitably and effectively as possible in order to best serve the most clients.

Provides direct assistance with utility bills for individuals and families. Also acts as a screening agency and offers assistance with the applications for Dollar Energy Fund, Peoples Gas CAP Program, and LIHEAP. Also offers modest grants to assist with rent, security deposits, and mortgages.

Assist with hardship cases to pay PPL electric bills.

Provides a referral and information service designed to assist special-needs, low-income customers who have a temporary personal or financial hardship that prevents the payment of the utility bill.

Helps low-income families pay their heating bills. Offers assistance in the form of a cash grant, a one-time payment sent directly to the utility company/fuel provider. These grants range from $200 to $1,000 based on household size, income, and fuel type. Crisis grants may be available to those in emergency situations or in jeopardy of being without heat.

Supports veterans in need by providing case management, emergency housing, supportive services, and homeless prevention. Possible assistance with rental, utility, child care, transportation, car repairs, etc.

Provides emergency assistance for individuals and families in crisis seeking help for basic living needs. Includes referrals made for assistance types not offered.

Provides grants to families living on low incomes to pay their heating bills. The grant is a one-time payment sent directly to the utility company/fuel provider. These grants range from $200 to $1,000 based on household size, income, and fuel type. Households without heat or in immediate danger of being without heat may also qualify for crisis grants in addition to the LIHEAP Cash Grants.

Works with individuals and families toward solutions for improving their quality of life, alleviating crisis situations, and assisting with making informed decisions about their futures. Partners with PPL Electric Utilities and UGI Corporation's subsidiaries, Penn Natural Gas and Central Penn Gas. Qualified customers are offered affordable utility payments through their Customer Assistance Programs (CAP). These programs offer a reduced monthly payment as coverage for utility service, cancel a portion of any debt owed to the company, and provide energy education and weatherization services.

Emergency Direct Assistance for financially struggling individuals and families in crisis seeking assistance for such things as food, clothing, shelter, rent, household utility expenses and similar miscellaneous living needs. May also offer seasonal assistance, such as Back-to-School and Project Bundle-Up where funds are available.

Assists individuals in planning for heating needs through financial planning education and energy conservation and weatherization resources to alleviate heating crises in the future.

Helps families of children with cancer cope with the extraordinary costs associated with these illnesses.

Utility assistance services include, DOLLAR ENERGY, NEIGHBOR FOR NEIGHBOR, H2O HELP TO OTHERS PROGRAM, PENNSYLVANIA AMERICAN WATER (PAWC) and FIRSTENERGY COMPANIES, PENELEC AND WEST PENN POWER.

Provides emergency assistance such as help with emergency food, rent and utilities on a case by case basis contingent upon available funds. Also makes referrals to other county agencies and programs.

Agency can assist low income customers with home heating expenses through several programs including: emergency grants to prevent electric service termination, and/or the State WAP or UGI LIURP weatherization assistance programs that install energy savings measures for the purpose of reducing heat loss and home heating expenses.

Helps members keep their electric bills paid. M2M donations come from Northwestern REC's employees, members and events such as the annual M2M Golf Outing.

Provides grants to families living on low incomes to pay their heating bills. The grant is a one-time payment sent directly to the utility company/fuel provider. These grants range from $200 to $1,000 based on household size, income, and fuel type. Households without heat or in immediate danger of being without heat may also qualify for crisis grants in addition to the LIHEAP Cash Grants.

Provides assistance with past due rent and utility bills for individuals and families in the service area.

Provides utility assistance for county residents. These funds are contingent on donations and have conditions that must be met.

Offers the following customer assistance programs to those in need: 1) Pennsylvania Customer Assistance Program (PCAP:) Helps residential customers maintain electric service and eliminate their past-due balance. PCAP offers a reduced bill that is based on a percentage of income and debt forgiveness. Debt forgiveness credits are applied directly to participants' electric service accounts in recognition of payments that are made on time and paid in-full. The goals of PCAP are to: * Improve ability to make a payment * Reduce consumption of electricity (eligible PCAP customers must participate in WARM) * Reduce electric account debt 2) Customer Assistance & Referral Evaluation Services Program (CARES): Provides assistance on a short-term basis to payment-troubled residential customers. Based upon the circumstances, company CARES representatives make referrals to social agencies and provide information on appropriate company and/or external programs. CARES is open to: * any customer 60 years

Provides emergency financial assistance for rent, utility bills, medications, auto repair, and fuel. Payment is made directly to vendor.

Provides grants to families living on low incomes to pay their heating bills. The grant is a one-time payment sent directly to the utility company/fuel provider. These grants range from $200 to $1,000 based on household size, income, and fuel type. Households without heat or in immediate danger of being without heat may also qualify for crisis grants in addition to the LIHEAP Cash Grants.

Provides emergency assistance for families with children who are in school. Examples of assistance include rent, doctor appointments, dental needs, utilities and transportation.

Provides emergency assistance for financially struggling individuals and families in crisis seeking assistance for such things as food, clothing, rent, household utility expenses, and similar miscellaneous living needs. Offers Referrals for assistance not available at facility.