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Supports veterans in need by providing case management, emergency housing, supportive services, and homeless prevention. Possible assistance with rental, utility, child care, transportation, car repairs, etc.

Provides financial assistance for medical and therapy expenses, utilities, and food. Also offers a sensory gym, emotional support, social events, and physical activities.

Services include: Food Clothing Limited financial aid for fuel, utilities and transportation (mostly gas money for short, local trips to appointments, etc.) Aid to families who are victims of a fire Mobile canteen service (used primarily to serve fire, police and utility personnel at the scene of emergencies)

Rental assistance, case management and financial literacy are available for individuals/families who are homeless or at risk of homelessness, such as facing eviction and electric shut-off notices.

Offer assistance to clients who are experiencing difficulty finding or maintaining housing. Provides a range of services and options to assist clients in securing and maintaining safe, affordable housing. Housing services include counseling, subsidized housing for homeless individuals with HIV/AIDS and other chronic illnesses, and assistance applying for housing related benefits and entitlements.

Provides emergency assistance for financially struggling individuals and families in crisis seeking assistance for such things as food, clothing, shelter, rent, household utility expenses and similar miscellaneous living needs.

Provides temporary assistance with housing and utility bills for Conemaugh Township residents only.

Working with local agencies, OnTrack offers a payment plan to existing PPL clients. OnTrack will pay for the difference in monthly electric bill, as long as clients pay the OnTrack bill in full by each monthly due date. Reduced monthly payments are based on each household's income.

Provides emergency relief assistance such as help with utility shut-offs, monthly food pantry, summer camp for children, Angel Tree program at Christmas, summer lunch box program, Senior food box programs. May assist with winter heating fuel purchase in severe cold weather situations.

Regional electric utility provider. Provides specialized customer assistance programs such as:

• Operation HELP: Pays electric bills for eligible customers. Low income PPL customers. OpHELP is administered by CAP.
• OnTrack: A special payment plan that offers reduced monthly payments, protection from shutoffs and debt forgiveness. For residential customers who are struggling to pay their bills. OnTrack is administered by CAP.
• Customer Assistance & Referral Evaluation Service (CARES): A personalized service for customers experiencing bill payment problems due to temporary hardship.
• Rebates and Savings Programs: Offers programs to help customers save energy.

Call 866-306-2479

• Refrigerator and Freezer Recycling
• Appliance Rebates
• Home energy surveys/energy analysis

Optional billing programs include:

• Budget billing which allows customers to pay about the same monthly amount all year long
• Automatic Bill Payment Plan offers customers the option of automatic deduction of the bill from a checking or

savings account on their monthly due date.

• Payment Date Extension Plan allows customer to extend the due date of the electric bill to coincide with their monthly pension/social security check.
• Double Notice Protection Plan enables customers to arrange for an individual or social service agency to receive a copy of all overdue or termination notices to alleviate problems.

PPL is regulated by the Public Utility Commission

Provides financial assistance to low income residents for help in paying their utility bills, utility security deposits, and utility reconnect fees. Payments are made directly to the service provider.

Offers limited financial assistance for prescriptions, gasoline, utility shut offs, and sometimes rent.

Provides assistance for those at risk of becoming homeless through rental, utility and mortgage assistance. Requires sustainable income to maintain rental/utilities/mortgage.

Provides planning guides, applications and information to receive financial benefits, and a link to receive temporary emergency financial assistance for Veterans residing in Pennsylvania.

Offers utility bill payment assistance to members who receive Adams Electric Cooperative utility service.

Emergency Assistance for financially struggling individuals and families in crisis seeking assistance for such things as food, clothing, shelter, household utility expenses and similar miscellaneous living needs. Referrals made for assistance not offered at facility. May also offer seasonal assistance, such as Back-to-School and Project Bundle-Up where funds are available. Call for holiday programs (toys and food).

Serves one-time emergency needs such as nutritional assistance, emergency shelter, first month rental assistance, rent in arrears assistance, mortgage assistance, and utilities in arrears assistance.

Provides financial assistance with utility bills, IDs, and bus passes; assistance limited to once per year. Utility Assistance requires ID, proof of household income, and hard paper copy of the utility bill. Water bills for renters will required a copy of current lease. Bus passes require proof of employment or medical appointment.

Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.

Provides emergency assistance with emergency heating/electric/oil/coal/propane

Project REACH is an emergency hardship fund designed to help residential customers who have suffered a recent financial hardship and need temporary help in paying their electric bill. The distribution of funds is administered by the Salvation Army located throughout the Penn Power service territory. Customer Assistance Program (CAP) CAP helps residential customers maintain electric service. Participating customers are placed on a payment plan that requires a regular monthly payment based on a discounted rate. The goals of CAP are to:

• Improve ability to make a payment
• Reduce consumption of electricity

CAP is administered by Human Services staff members and community-based organizations. There are household income requirements and other program qualifications.

Provides emergency assistance for individuals and families in financial crisis for food, clothing, and utility assistance. May also offer seasonal assistance, such as Project Bundle-Up and Holiday where funds are available.

Provides help with electric and gas bills that are in jeopardy of being terminated. Service is contigent upon the availability of funding and determined on case by case basis..

Offers bill payment assistance to low-income, residential customers in a hardship situation (service terminated or in threat of termination for nonpayment). Customers are eligible for MEAF assistance every 12 months.