Investigates and resolves complaints made by or on behalf of older persons living in long-term care facilities or receiving long term care services in their home.

Offers assistance in resolving complaints regarding the quality of care provided to nursing home and personal care home residents in regard to their health, safety and welfare at the facility.

The obudsman program investigates and resolves complaints made on behalf of older individuals living in long term care facilities

Helps individuals residing in long-term care facilities resolve issues or concerns they may have about the quality of care they receive. The Ombudsman serves as a resident advocate and works with residents and facility staff to promote quality of care and quality of life within the long-term care setting. The Ombudsman also provides information and education relating to "Resident Rights" and long-term care services.

Program that investigates and attempts to resolve complaints made by or on behalf of residents of nursing facilities, residential care homes, assisted living facilities and other supervised living facilities for older adults. The program also promotes policies and practices that improve the quality of life, health, safety, welfare and rights of residents; monitors laws, regulations and policies that affect those who live in long-term care facilities; provides the public with information about long-term care options; and promotes the development of consumer organizations concerned about long-term care. Under the federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long term care system.

Program that investigates and attempts to resolve complaints made by or on behalf of residents of nursing facilities, residential care homes, assisted living facilities and other supervised living facilities for older adults. The program also promotes policies and practices that improve the quality of life, health, safety, welfare and rights of residents; monitors laws, regulations and policies that affect those who live in long-term care facilities; provides the public with information about long-term care options; and promotes the development of consumer organizations concerned about long-term care. Under the federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long term care system.

Provides trained individuals who help protect the rights of older Pennsylvanians. Provides information, answers questions, investigates complaints, and offers assistance in resolving problems about quality of care or treatment in nursing facilities, personal care board homes, domiciliary care homes, and older adult daily living centers in Philadelphia.

Investigates complaints about long-term care services. Addresses concerns about the quality of care or treatment provided by long-term care facilities. These include transfer/discharge issues, violation of residents' rights and conflicts between facility staff and residents' families.

Serves as a free, confidential service for residents of long-term care facilities to advocate for their rights and resolve complaints about quality of care and facility issues.

Serves as an advocate for the rights of residents of long-term care facilities. The program investigates and seeks local solutions to complaints of residents and their families.

Advocates for and protects the rights of older persons receiving long-term care services. Receive, investigate, and resolve complaints on behalf of individuals. Trained staff or volunteers are available to act as an impartial mediator to address concerns.

Receives, investigates and resolves consumer complaints made by or on behalf of older residents of nursing homes, personal care homes, domiciliary care homes and home health care agencies.

Investigates and helps resolve complaints about the care of older adults in long-term care facilities such as nursing homes, boarding homes, and community care.

Provides assistance to recipients of mental health and/or substance use services through the network of Beacon Health Options (f/k/a Value Behavioral Health of Pennsylvania). The Ombudsman helps educate individuals about their rights and responsibilities as it relates to behavioral health treatment and helps to resolve issues through complaint and grievance procedures.

Provides comprehensive senior services which include information and referral; protective services, ombudsman, assessments, outreach, case/care management; light housework and chores, personal care, and home delivered meals.

Seeks to mediate and resolve issues affecting older adults who are residents of nursing homes and personal care homes, or who receive long-term care services in their home or community. The program works with individuals, their families and friends, long-term care facility staff, government agencies, and community groups to provide relevant information, answer questions, investigate complaints about the quality of care or treatment from long-term care providers, and offer assistance in resolving problems.

Helps individuals residing in long-term care facilities such as nursing homes and personal care homes resolve issues or concerns they may have about the quality of care they receive. The Ombudsman is a trained individual who serves as a resident advocate and works with residents and facility staff to promote quality of care and quality of life within the long-term care setting. Also provides information and education relating to "Resident Rights" and long-term care services.

Helps consumers voice concerns and exercise their rights regarding long-term care services. An ombudsman is trained and certified by the Pennsylvania Department of Aging in the investigation and resolution of complaints made by, or on behalf of, consumers of long-term care services.

Provides legal advocates for low-income individuals and families. NPLS helps people establish eligibility for public benefits, protect themselves from domestic violence, gain access to healthcare and avoid loss of housing due to uninhabitability, eviction or foreclosure. Also provides self-help materials, trainings and community workshops on a range of legal issues.

Dedicated to improving the quality of life and care of nursing home, personal care home and isolated older adults in the community. Volunteer Visitation services, ombudsman/advocacy and guardianship services.

The Ombudsman Program acts as an advocate for those receiving care in nursing facilities, personal care homes, and long-term care services in the community.

Provide advocacy that protects the health, safety, welfare and rights of individuals receiving long term care. Assistance is available to mediate resident's concerns with nursing homes, personal care homes, assisted living facilities and community-based services. Trained staff and volunteers promote the program, visit residents and identify concerns.

Advocates for and protects the rights of older adults receiving or denied long-term care services in nursing homes, assisted living, adult day centers, domiciliary care homes, personal care boarding homes, or their own homes.

Ombudsman works with residents of nursing homes and personal care homes to promote their quality of life and encourage self-resolution of problems so that residents can maintain the highest level of independence they are capable of. The program also reduces the social isolation many people experience when living in long term care facilities.

Provides a service that receives, investigates, and resolves complaints made by or on behalf of older residents of nursing homes, personal care homes, domiciliary care homes, and home health care agencies. Advocates for those who can’t, supports those who can, and ensures all long-term care consumers live with dignity and respect.