Provides utility assistance, service planning and case management to low-income individuals and families. Provides application services for seniors, information and referral services

Provides assistance on a short-term basis to special-needs, low income residential customers who are experiencing a temporary hardship. Company CARES representatives refer eligible customers to social agencies and provide information on applicable company assistance programs.

Partners with PPL Electric Utilities, UGI Utilities, Aqua Pennsylvania and Pennsylvania American Water to helps community residents become more energy efficient, save money on utility bills and access customer assistance programs.

Provides PPL , UGI utility customers with access to assistance programs to help with bill payment services. Programs include UGI's Customer Assistance Program (CAP), UGI Operation Share, PPL's OnTrack Program, PPL Operation Help, Dollar Energy hardship program to PA American Water customers, and LIHEAP Crisis. PPL programs, such as security deposit waivers.

Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.

Partners with PPL Electric Utilities, UGI Utilities, Aqua Pennsylvania and Pennsylvania American Water to helps community residents become more energy efficient, save money on utility bills and access customer assistance programs.

Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.

Provides utility customers with access to assistance to help with bill payment for gas and electric services thru PPL, UGI Fuel Funds and Energy Conservation, PPL programs, such as security deposit waivers.

Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include: PPL on Track PPL Operation Help Dollar Energy Claverack Rural Electric Cooperative Sullivan Rural Electric Cooperative UGI Customer Assistance Program UGI Operation Share

Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include: PPL on Track PPL Operation Help Dollar Energy Claverack Rural Electric Cooperative Sullivan Rural Electric Cooperative UGI Customer Assistance Program UGI Operation Share

Assists individuals with Dollar Energy applications for electric, gas, and water.

Works with individuals and families toward solutions for improving their quality of life, alleviating crisis situations, and assisting with making informed decisions about their futures. Partners with PPL Electric Utilities and UGI Corporation's subsidiaries, Penn Natural Gas and Central Penn Gas. Qualified customers are offered affordable utility payments through their Customer Assistance Programs (CAP). These programs offer a reduced monthly payment as coverage for utility service, cancel a portion of any debt owed to the company, and provide energy education and weatherization services.

Provides assistance on a short-term basis to special-needs, low income residential customers who are experiencing a temporary hardship. Company CARES representatives refer eligible customers to social agencies and provide information on applicable company assistance programs.

Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include: PPL on Track PPL Operation Help Dollar Energy Claverack Rural Electric Cooperative Sullivan Rural Electric Cooperative UGI Customer Assistance Program UGI Operation Share

Offers Utility Assistance through partnerships with PPL Electric Utilities and UGI (United Gas, Inc.). The program is designed to help low-income individuals pay for essential utility services, depending on program funding availability. Programs: On Track (PPL Electric) The On Track program helps PPL customers catch up on past-due electric bills by lowering monthly payments and forgiving a portion of back debt when program requirements are met. Proof of income is required for the application. SCA staff can assist in checking eligibility before enrollment. Program benefits include: Reduced monthly payments Forgiveness of part of any past-due balance when payments are on time Energy education Operation HELP (PPL Electric) Operation HELP provides emergency financial assistance and energy support to low- and fixed-income PPL customers, funded by PPL employees and customers. Eligible households can earn up to 250% of the federal poverty level. Assistance is available to those who may not qualify for LIHEAP or are experiencing severe hardship. UGI Customer Assistance Program (CAP) & Operation Share These programs help UGI customers manage past-due gas utility bills through income- or usage-based payment agreements, with opportunities for arrearage and shortfall forgiveness. Eligibility – UGI CAP & Operation Share Total household income must not exceed monthly federal poverty guidelines Must have an active UGI account and use UGI as primary gas supplier Applicant must live at the property and have service in their name Must have a verifiable source of income Landlords are not eligible

Assists low-income households access utility assistance through the application process for LIHEAP, Crisis, CAP programs, Dollar Energy, and weatherization services. Partners include Dollar Energy and Columbia Gas. Please Note: the agency does NOT provide direct payment for utility services, but assists with applications for utility programs.

Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include: PPL on Track PPL Operation Help Dollar Energy Claverack Rural Electric Cooperative Sullivan Rural Electric Cooperative UGI Customer Assistance Program UGI Operation Share

Provides emergency assistance for financially struggling individuals and families in crisis seeking assistance for such things as food, clothing, shelter, rent, household utility expenses and similar miscellaneous living needs.

Provides support services including referrals, access to food, access to hygiene/cleaning products, utility assistance, and housing.

Provides payment to prevent shut off of utility service. Electric, gas, fuel oil, water sewage service.

Provides screening for individuals who want to apply for a Dollar Energy Fund grant.

Connects callers with all the free services that HopePHL offers, including rent and property tax rebates, employment help, homeowner programs, utility assistance, and criminal record expungement clinics.

Provides utility customers with access to assistance to help with bill payment for gas and electric services thru PPL, UGI Fuel Funds and Energy Conservation , PPL programs, such as security deposit waivers..

Administers Operation Share program for UGI gas customers only. Eligibility includes income guidelines and not yet disconnected. Year round program.

Assists individuals to submit Dollar Energy applications for utility payment assistance