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Provides protective services for those 60 years old or older who are at risk of abuse, neglect, exploitation, or abandonment with access to services to protect their health, safety, and welfare.

Pennsylvania 211

Protective services are provided to incapacitated older adults unable to perform or obtain services that are necessary to maintain physical or mental health, for whom there is no responsible caretaker and who are in imminent danger to person or property.

Pennsylvania 211

Investigates reports of abuse, neglect, financial exploitation, abandonment, or other situations that put an individual, or their finances, at imminent risk.

Pennsylvania 211

Provides comprehensive guardianship services for individuals who have been determined by the Court to be incapacitated and no longer able to make their own life decisions. Through written and notarized Power of Attorney (POA) documents, individuals deemed incapable of making decisions on their own can give JFCS the responsibility and legal power to act on their behalf, according to the terms of the agreement.

Pennsylvania 211

Provides local services, act as advocates, and generally assists older citizens to remain active in their communities. They operate under guidance from the Pennsylvania Department of Aging. Services include:

• Senior Centers and other activities
• Legal Assistance
• Benefit Counseling/Assistance with applications
• Volunteer Opportunities
• Ombudsman Services
• Level of Care Assessment
• Transportation
• Provides Caregiver Support Program
• Provides daily hands-on care
• Protective Services for older adults to investigate reports of abuse, neglect, exploitation or abandonment and services to reduce risk for incapacitated persons.
• Senior Farmer's Market Program distributes free vouchers for residents age 60 or older that meet income guidelines

Core services offered after a clinical evaluation:

• In-home services
• In-home meals
• Care/Case management
• Consumer reimbursement
• Adult Day Care
• Personal Emergency Response System
• Personal Care services

Information and referr

Pennsylvania 211

Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.

Pennsylvania 211

Provides specialized, trained casework staff to investigate and remedy situations of abuse, neglect, exploitation, abandonment and/or other circumstances creating an imminent risk of serious harm to person or possessions.

Pennsylvania 211

Investigates confidential reports of abuse, neglect, financial exploitation, or abandonment of seniors. Services are initiated to protect victims, stop abuse, and prevent future incidents.

Pennsylvania 211

Provides independent living services to older county residents such as home delivered meals, transportation, emergency/legal assistance, SHARE Housing, senior volunteer program, and case coordination.

Pennsylvania 211

Offers 24 hour, on-call staff members who provide emergency service in situations of actual or threatened abuse, and are trained to detect, reduce, and eliminate abuse, neglect, exploitation, and abandonment of older adults.

Pennsylvania 211

Provides crisis intervention services for older adults who may be victims, or potential victims, of elder abuse, abandonment, exploitation and neglect.

Pennsylvania 211

Provides resources and support to prevent, detect, reduce or eliminate self neglect, neglect by a caregiver, physical, sexual or psychological abuse or financial exploitation.

Pennsylvania 211

Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.

Pennsylvania 211

Investigation of elder abuse complaints. Intervention by intensive caseworkers to older adults who are at imminent risk due to abandonment, neglect, abuse or exploitation.

Pennsylvania 211

Receives, investigates and resolves consumer complaints made by or on behalf of older residents of nursing homes, personal care homes, domiciliary care homes and home health care agencies.

Pennsylvania 211

Provides protective services which include: A) Legal consultation B) Police protection C) Counseling D) Health care treatment E) Emergency services F) Financial management and in-home services The type of service rendered depends upon the immediate needs of the client. The reporter can remain anonymous.

Pennsylvania 211

Provides investigation and resolution of reports of exploitation, abuse, neglect, or abandonment (24-hour on-call service) of an individual 60 years old or older.

Pennsylvania 211

Offers investigation of physical, mental, or sexual abuse, neglect by self or caregiver, financial exploitation, or abandonment of a person 60 years old or older.

Pennsylvania 211

Provides protective services to the older adult population whom are at imminent risk of danger. The Office of Aging has the ability to accept Reports of Abuse, to investigate these reports; to assess the needs of clients at risk. The goal is to develop and coordinate the implementation of services designed to reduce or eliminate the risk of danger to the client’s person or property.

Pennsylvania 211

Chester County Department of Aging Services CCDAS is mandated to receive and investigate reports of suspected abuse, neglect, exploitation and abandonment of incapacitated Chester County residents aged 60 and older and to provide activities, resources and supports to detect, prevent, reduce and eliminate these conditions.

Pennsylvania 211

Accepts 24/7 reports of abuse, neglect, exploitation, and abandonment involving care-dependent individuals age 18 and older. Investigations are provided to incapacitated older adults age 60 and older, unable to perform or obtain services that are necessary to maintain physical or mental health, for whom there is no responsible caretaker, and who are at imminent danger to person or property.

Pennsylvania 211

Accepts reports and investigates suspected abuse, neglect, exploitation, and abandonment of persons 60 years of age or older.

Pennsylvania 211

Area Agencies on Aging provides local services, act as advocates, and generally assist older citizens to remain active in their communities. They operate under guidance from the Pennsylvania Department of Aging. Services include:

• Advocacy - Support and representation, administratively and legislatively, for the needs of older adults as a group or individually.
• PA MEDI - assistance with health insurance benefit concerns, appeals, benefit applications.
• Employment Services - subsidized employment for training purposes. Available to low income persons age 55 and older.
• Information and Referral - answers to questions on the availability of services and programs for older adults.
• Legal Services - provided in non-fee generating cases via a contract with North Penn Legal Services, Inc.
• Nursing Home Transition - Information about availability of long term care in a variety of settings - in the home, or in assisted living, and planning/coordination in making a move to an alternate setting including arranging for necessary services, for current residents of nursing homes.
• Ombudsman - receives, investigates and assists in resolving complaints about quality of long term care.

Provides information on long term care issues.

• Protective Services - activities, resources and supports to prevent or intervene in abuse, neglect, exploitation and abandonment cases.
• Specialized Transportation - limited availability of rides to medical appointments and social service agencies.
• Care Management - casework services for assessment and care planning, and authorization of the following:
• Adult Day Care - caregiving in an organized setting for less than a 24 hour day. Excellent for caregiver respite.
• Emergency Energy Assistance - bill payment or provision of fuel to avoid utility shut off or lack of fuel in crisis situations.
• Caregiver Support Program - educational services and financial assistance to family care providers.
• Home Delivered Meals - hot/cold meals delivered to maintain necessary nutrition.
• Home Health Care - skilled nursing, therapy and aide services.
• Nursing Home Respite Services - respite for overnight absences of caregivers.
• Personal Care - in-home help with bathing and other personal hygiene, laundry, shopping and meal preparation.
• Pre-Admission Assessment - level of care determination for those considering admission to a long term care facility.
• Waiver Services - Medicaid-funded in-home services of the types listed above, and more, to maintain nursing-home eligible older adults in their homes.
• Senior Farmer Market Nutrition Program - provides food vouchers for residents 60 years old who meet income guidelines

Information and referral service provides information on the availability of services and programs for older adults. Services may be delivered directly, purchased from a community agency, or available through a cooperative agreement.

Pennsylvania 211

Provides referrals for those who are at risk of serious injury, death, or financial exploitation. Services offered to reduce or remove risks to the older adult.

Pennsylvania 211

Abuse reports can be made on behalf of an older adult whether the person lives in their home or in a care facility such as a nursing facility, personal care home, hospital, etc. The reporters may remain anonymous and have legal protection from retaliation, discrimination, and civil or criminal prosecution. Common signs and symptoms of abuse may include Isolation, Weight loss, Bruises or broken bones, Increased confusion, Unusual withdrawals from any account, and Signing over one’s home to another.

Pennsylvania 211