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Offers a wide range of support services to older Lancaster County residents with the goal of allowing them to maintain their independence and self-sufficiency. Most services available to persons ages 60 and over, except for the 55+ Job Bank, Job Bank Workshop and Senior Community Services Employment Program which begins at age 55 and older. Domiciliary Care, Long Term Care Assessments, Ombudsman and Caregiver Support Program available for persons 18 years and older.

Provides protection for older adults who lack the capacity to protect themselves and are at risk of abuse, exploitation, or abandonment. Service also provides for the detection, reduction, correction, or elimination of abuse to older adults.

Abuse reports can be made on behalf of an older adult whether the person lives in their home or in a care facility such as a nursing facility, personal care home, hospital, etc. The reporters may remain anonymous and have legal protection from retaliation, discrimination, and civil or criminal prosecution. Common signs and symptoms of abuse may include Isolation, Weight loss, Bruises or broken bones, Increased confusion, Unusual withdrawals from any account, and Signing over one’s home to another.

Provides resources and support to prevent, detect, reduce or eliminate self neglect, neglect by a caregiver, physical, sexual or psychological abuse or financial exploitation.

Provides protective services which include: A) Legal consultation B) Police protection C) Counseling D) Health care treatment E) Emergency services F) Financial management and in-home services The type of service rendered depends upon the immediate needs of the client. The reporter can remain anonymous.

Protects individuals from abuse, neglect, and exploitation by investigating and providing or arranging services necessary to alleviate or prevent further abuse.

Investigates complaints from nursing home residents and facilities regarding the denial of residents' rights.

Program that provides investigation and intervention services to ensure the safety and well-being of individuals who are vulnerable to abuse, neglect and/or exploitation.

Provides local services, act as advocates, and generally assists older citizens to remain active in their communities. They operate under guidance from the Pennsylvania Department of Aging. Services include: - Senior Centers and other activities - Legal Assistance - Benefit Counseling/Assistance with applications - Volunteer Opportunities - Ombudsman Services - Level of Care Assessment - Transportation - Provides Caregiver Support Program - Provides daily hands-on care - Protective Services for older adults to investigate reports of abuse, neglect, exploitation or abandonment and services to reduce risk for incapacitated persons. - Senior Farmer's Market Program distributes free vouchers for residents age 60 or older that meet income guidelines Core services offered after a clinical evaluation: - In-home services - In-home meals - Care/Case management - Consumer reimbursement - Adult Day Care - Personal Emergency Response System - Personal Care services Information and referr

Committed to supporting and empowering the well being of adults of all ages, residing in Lehigh County. Information and assistance is provided to enable individuals to remain active, healthy, productive and independent in their community. Senior Services include: - PA MEDI - Adult day care - Assessment - Care Management - Caregiver Support Program - Cedarview Apartments - Health and Wellness - Homemaker/home support (18-59 years of age) - Housing case management/housing assistance - Information and assistance - Neighborhood senior centers - PA LINK to Aging and Disability Resources (www.lehighnorthamptonlink.org) - Ombudsman program - Personal care - Protective services - Transportation https://www.lehighcounty.org/Departments/Human-Services/Aging-and-Adult-Services/Programs/Information-and-Assistance">Click here to find information on subsidized housing, home health care, personal care homes, nursing homes, retirement communities, etc

Provides independent living services to older county residents such as home delivered meals, transportation, emergency/legal assistance, SHARE Housing, senior volunteer program, and case coordination.

Agency staff are available 24 hours a day to receive reports, investigate and take necessary actions regarding abuse, neglect, exploitation or abandonment for people age 60 and over.

Receives, investigates and resolves consumer complaints made by or on behalf of older residents of nursing homes, personal care homes, domiciliary care homes and home health care agencies.

Investigation of elder abuse complaints. Intervention by intensive caseworkers to older adults who are at imminent risk due to abandonment, neglect, abuse or exploitation.

Provides investigation and resolution of reports of exploitation, abuse, neglect, or abandonment (24-hour on-call service) of an individual 60 years old or older.

Provides protective services for older adults. Offers frequent home visits; also initiates and conducts investigations.

Provides specialized, trained casework staff to investigate and remedy situations of abuse, neglect, exploitation, abandonment and/or other circumstances creating an imminent risk of serious harm to person or possessions.

Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.

Takes reports on suspected elder abuse and investigate these reports under the Older Adults Protective Services Act. Professional investigator will determine whether the older adult is in need of Protective Services. Protective. Services will also assist the older adult in securing a safe environment and making sure his or her needs are met.

Provides resources and support to prevent, detect, reduce, or eliminate self-neglect, neglect by a caregiver, or the physical, sexual, or psychological abuse, financial exploitation, or abandonment of older adults. If an older adult is in immediate danger, call 911.

Investigates reports of abuse, neglect, abandonment and financial exploitation.

The program includes a broad range of legal, medical, and social intervention on behalf of the older adult. The goal of protective services is to reduce or eliminate the risk of abuse, abandonment, exploitation, and neglect.

Provides comprehensive guardianship services for individuals who have been determined by the Court to be incapacitated and no longer able to make their own life decisions. Through written and notarized Power of Attorney (POA) documents, individuals deemed incapable of making decisions on their own can give JFCS the responsibility and legal power to act on their behalf, according to the terms of the agreement.

Area Agencies on Aging provides local services, act as advocates, and generally assist older citizens to remain active in their communities. They operate under guidance from the Pennsylvania Department of Aging. Services include: - Advocacy - Support and representation, administratively and legislatively, for the needs of older adults as a group or individually. - PA MEDI - assistance with health insurance benefit concerns, appeals, benefit applications. - Employment Services - subsidized employment for training purposes. Available to low income persons age 55 and older. - Information and Referral - answers to questions on the availability of services and programs for older adults. - Legal Services - provided in non-fee generating cases via a contract with North Penn Legal Services, Inc. - Nursing Home Transition - Information about availability of long term care in a variety of settings - in the home, or in assisted living, and planning/coordination in making a move to an alternate setting including arranging for necessary services, for current residents of nursing homes. - Ombudsman - receives, investigates and assists in resolving complaints about quality of long term care. Provides information on long term care issues. - Protective Services - activities, resources and supports to prevent or intervene in abuse, neglect, exploitation and abandonment cases. - Specialized Transportation - limited availability of rides to medical appointments and social service agencies. - Care Management - casework services for assessment and care planning, and authorization of the following: - Adult Day Care - caregiving in an organized setting for less than a 24 hour day. Excellent for caregiver respite. - Emergency Energy Assistance - bill payment or provision of fuel to avoid utility shut off or lack of fuel in crisis situations. - Caregiver Support Program - educational services and financial assistance to family care providers. - Home Delivered Meals - hot/cold meals delivered to maintain necessary nutrition. - Home Health Care - skilled nursing, therapy and aide services. - Nursing Home Respite Services - respite for overnight absences of caregivers. - Personal Care - in-home help with bathing and other personal hygiene, laundry, shopping and meal preparation. - Pre-Admission Assessment - level of care determination for those considering admission to a long term care facility. - Waiver Services - Medicaid-funded in-home services of the types listed above, and more, to maintain nursing-home eligible older adults in their homes. - Senior Farmer Market Nutrition Program - provides food vouchers for residents 60 years old who meet income guidelines Information and referral service provides information on the availability of services and programs for older adults. Services may be delivered directly, purchased from a community agency, or available through a cooperative agreement.

Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.