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Provides protective services which include: A) Legal consultation B) Police protection C) Counseling D) Health care treatment E) Emergency services F) Financial management and in-home services The type of service rendered depends upon the immediate needs of the client. The reporter can remain anonymous.

Provides investigation and resolution of reports of exploitation, abuse, neglect, or abandonment (24-hour on-call service) of an individual 60 years old or older.

Offers investigation of physical, mental, or sexual abuse, neglect by self or caregiver, financial exploitation, or abandonment of a person 60 years old or older.

Receives, investigates and resolves consumer complaints made by or on behalf of older residents of nursing homes, personal care homes, domiciliary care homes and home health care agencies.

Offers a wide range of support services to older Lancaster County residents with the goal of allowing them to maintain their independence and self-sufficiency. Most services available to persons ages 60 and over, except for the 55+ Job Bank, Job Bank Workshop and Senior Community Services Employment Program which begins at age 55 and older. Domiciliary Care, Long Term Care Assessments, Ombudsman and Caregiver Support Program available for persons 18 years and older.

Older Adult Protective Services provides 24-hour access to caseworkers who investigate abuse, neglect, exploitation, and abandonment of persons 60 years of age and older.

Chester County Department of Aging Services CCDAS is mandated to receive and investigate reports of suspected abuse, neglect, exploitation and abandonment of incapacitated Chester County residents aged 60 and older and to provide activities, resources and supports to detect, prevent, reduce and eliminate these conditions.

Investigates reports of abuse, neglect (including self-neglect), abandonment and financial exploitation. Also provides assistance to alleviate the risk of harm.

Provides protective services for those 60 years old or older who are at risk of abuse, neglect, exploitation, or abandonment with access to services to protect their health, safety, and welfare.

Abuse reports can be made on behalf of an older adult whether the person lives in their home or in a care facility such as a nursing facility, personal care home, hospital, etc. The reporters may remain anonymous and have legal protection from retaliation, discrimination, and civil or criminal prosecution. Common signs and symptoms of abuse may include Isolation, Weight loss, Bruises or broken bones, Increased confusion, Unusual withdrawals from any account, and Signing over one’s home to another.

Receives and investigates reports of suspected abuse, neglect, exploitation, and abandonment of Butler County residents aged 60 and older and provides activities, resources and supports to detect, prevent, reduce, and eliminate these conditions.

Investigates reports of abuse, neglect (including self-neglect), abandonment, or financial exploitation of older adults and those younger than age 60 with disabilities. Trained protective service investigators work to eliminate danger, assuring that older adults are in the safest and least-restrictive living situations.

Provides crisis intervention services for older adults who may be victims, or potential victims, of elder abuse, abandonment, exploitation and neglect.

Area Agencies on Aging provides local services, act as advocates, and generally assist older citizens to remain active in their communities. They operate under guidance from the Pennsylvania Department of Aging. Services include: - Advocacy - Support and representation, administratively and legislatively, for the needs of older adults as a group or individually. - PA MEDI - assistance with health insurance benefit concerns, appeals, benefit applications. - Employment Services - subsidized employment for training purposes. Available to low income persons age 55 and older. - Information and Referral - answers to questions on the availability of services and programs for older adults. - Legal Services - provided in non-fee generating cases via a contract with North Penn Legal Services, Inc. - Nursing Home Transition - Information about availability of long term care in a variety of settings - in the home, or in assisted living, and planning/coordination in making a move to an alternate setting including arranging for necessary services, for current residents of nursing homes. - Ombudsman - receives, investigates and assists in resolving complaints about quality of long term care. Provides information on long term care issues. - Protective Services - activities, resources and supports to prevent or intervene in abuse, neglect, exploitation and abandonment cases. - Specialized Transportation - limited availability of rides to medical appointments and social service agencies. - Care Management - casework services for assessment and care planning, and authorization of the following: - Adult Day Care - caregiving in an organized setting for less than a 24 hour day. Excellent for caregiver respite. - Emergency Energy Assistance - bill payment or provision of fuel to avoid utility shut off or lack of fuel in crisis situations. - Caregiver Support Program - educational services and financial assistance to family care providers. - Home Delivered Meals - hot/cold meals delivered to maintain necessary nutrition. - Home Health Care - skilled nursing, therapy and aide services. - Nursing Home Respite Services - respite for overnight absences of caregivers. - Personal Care - in-home help with bathing and other personal hygiene, laundry, shopping and meal preparation. - Pre-Admission Assessment - level of care determination for those considering admission to a long term care facility. - Waiver Services - Medicaid-funded in-home services of the types listed above, and more, to maintain nursing-home eligible older adults in their homes. - Senior Farmer Market Nutrition Program - provides food vouchers for residents 60 years old who meet income guidelines Information and referral service provides information on the availability of services and programs for older adults. Services may be delivered directly, purchased from a community agency, or available through a cooperative agreement.

Receives reports concerning adults in need of protective services. A protective services worker will investigate reports received and take immediate steps to reduce any risks to the older adult.

Provides protective services for older adults. Offers frequent home visits; also initiates and conducts investigations.

Protective Services available for residents of Lebanon County who are 60 years old or older. Protective Service referrals for residents under age 60 will be sent to the Under 60 Protective Service agency. Ombudsman services available for residents of Lebanon County who reside in an Assisted Living Facility, Personal Care Home or Nursing Home.

Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.

Investigates reports of abuse, neglect, abandonment and financial exploitation.

Provides auditing of estates including trusts, powers of attorney, and guardianships of incapacitated persons and minors.

Takes reports on suspected elder abuse and investigate these reports under the Older Adults Protective Services Act. Professional investigator will determine whether the older adult is in need of Protective Services. Protective. Services will also assist the older adult in securing a safe environment and making sure his or her needs are met.

Provides resources and support to prevent, detect, reduce, or eliminate self-neglect, neglect by a caregiver, or the physical, sexual, or psychological abuse, financial exploitation, or abandonment of older adults. If an older adult is in immediate danger, call 911.

Accepts reports and investigates suspected abuse, neglect, exploitation, and abandonment of persons 60 years of age or older.

Provides assessments, crisis intervention, emergency assessments, mental health intakes, child and older adult protective service.