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Offers a wide range of support services to older Lancaster County residents with the goal of allowing them to maintain their independence and self-sufficiency. Most services available to persons ages 60 and over, except for the 55+ Job Bank, Job Bank Workshop and Senior Community Services Employment Program which begins at age 55 and older. Domiciliary Care, Long Term Care Assessments, Ombudsman and Caregiver Support Program available for persons 18 years and older.

Provides investigation and resolution of reports of exploitation, abuse, neglect, or abandonment (24-hour on-call service) of an individual 60 years old or older.

Provides independent living services to older county residents such as home delivered meals, transportation, emergency/legal assistance, SHARE Housing, senior volunteer program, and case coordination.

Provides protection for older adults who lack the capacity to protect themselves and are at risk of abuse, exploitation, or abandonment. Service also provides for the detection, reduction, correction, or elimination of abuse to older adults.

Takes reports on suspected elder abuse and investigate these reports under the Older Adults Protective Services Act. Professional investigator will determine whether the older adult is in need of Protective Services. Protective. Services will also assist the older adult in securing a safe environment and making sure his or her needs are met.

Abuse reports can be made on behalf of an older adult whether the person lives in their home or in a care facility such as a nursing facility, personal care home, hospital, etc. The reporters may remain anonymous and have legal protection from retaliation, discrimination, and civil or criminal prosecution. Common signs and symptoms of abuse may include Isolation, Weight loss, Bruises or broken bones, Increased confusion, Unusual withdrawals from any account, and Signing over one’s home to another.

Provides protective services to adults who have a physical or mental disabilities. Anyone who suspects that an adult is the victim of abuse, neglect, exploitation, or abandonment should call the statewide protective services hotline.

Investigates reports of abuse to seniors.

Area Agencies on Aging provides local services, act as advocates, and generally assist older citizens to remain active in their communities. They operate under guidance from the Pennsylvania Department of Aging. Services include: - Advocacy - Support and representation, administratively and legislatively, for the needs of older adults as a group or individually. - PA MEDI - assistance with health insurance benefit concerns, appeals, benefit applications. - Employment Services - subsidized employment for training purposes. Available to low income persons age 55 and older. - Information and Referral - answers to questions on the availability of services and programs for older adults. - Legal Services - provided in non-fee generating cases via a contract with North Penn Legal Services, Inc. - Nursing Home Transition - Information about availability of long term care in a variety of settings - in the home, or in assisted living, and planning/coordination in making a move to an alternate setting including arranging for necessary services, for current residents of nursing homes. - Ombudsman - receives, investigates and assists in resolving complaints about quality of long term care. Provides information on long term care issues. - Protective Services - activities, resources and supports to prevent or intervene in abuse, neglect, exploitation and abandonment cases. - Specialized Transportation - limited availability of rides to medical appointments and social service agencies. - Care Management - casework services for assessment and care planning, and authorization of the following: - Adult Day Care - caregiving in an organized setting for less than a 24 hour day. Excellent for caregiver respite. - Emergency Energy Assistance - bill payment or provision of fuel to avoid utility shut off or lack of fuel in crisis situations. - Caregiver Support Program - educational services and financial assistance to family care providers. - Home Delivered Meals - hot/cold meals delivered to maintain necessary nutrition. - Home Health Care - skilled nursing, therapy and aide services. - Nursing Home Respite Services - respite for overnight absences of caregivers. - Personal Care - in-home help with bathing and other personal hygiene, laundry, shopping and meal preparation. - Pre-Admission Assessment - level of care determination for those considering admission to a long term care facility. - Waiver Services - Medicaid-funded in-home services of the types listed above, and more, to maintain nursing-home eligible older adults in their homes. - Senior Farmer Market Nutrition Program - provides food vouchers for residents 60 years old who meet income guidelines Information and referral service provides information on the availability of services and programs for older adults. Services may be delivered directly, purchased from a community agency, or available through a cooperative agreement.

Investigates reports of abuse, neglect, abandonment and financial exploitation.

Legal advocacy and representation in relationship violence-related legal matters, including protection From Abuse, child custody, and child support.

Adult Protective Services are available to help older persons who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.

Provides protective services to the older adult population whom are at imminent risk of danger. The Office of Aging has the ability to accept Reports of Abuse, to investigate these reports; to assess the needs of clients at risk. The goal is to develop and coordinate the implementation of services designed to reduce or eliminate the risk of danger to the client’s person or property.

Provides local services, act as advocates, and generally assists older citizens to remain active in their communities. They operate under guidance from the Pennsylvania Department of Aging. Services include: - Senior Centers and other activities - Legal Assistance - Benefit Counseling/Assistance with applications - Volunteer Opportunities - Ombudsman Services - Level of Care Assessment - Transportation - Provides Caregiver Support Program - Provides daily hands-on care - Protective Services for older adults to investigate reports of abuse, neglect, exploitation or abandonment and services to reduce risk for incapacitated persons. - Senior Farmer's Market Program distributes free vouchers for residents age 60 or older that meet income guidelines Core services offered after a clinical evaluation: - In-home services - In-home meals - Care/Case management - Consumer reimbursement - Adult Day Care - Personal Emergency Response System - Personal Care services Information and referr

Provides resources and support to prevent, detect, reduce, or eliminate self-neglect, neglect by a caregiver, or the physical, sexual, or psychological abuse, financial exploitation, or abandonment of older adults. If an older adult is in immediate danger, call 911.

Receives reports concerning adults in need of protective services. A protective services worker will investigate reports received and take immediate steps to reduce any risks to the older adult.

Investigates reports of abuse, neglect (including self-neglect), abandonment and financial exploitation. Also provides assistance to alleviate the risk of harm.

Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.

Provides resources and support to prevent, detect, reduce, or eliminate self neglect, neglect by a caregiver, physical, sexual and/or psychological abuse or financial exploitation of older adults.

The program includes a broad range of legal, medical, and social intervention on behalf of the older adult. The goal of protective services is to reduce or eliminate the risk of abuse, abandonment, exploitation, and neglect.

Accepts reports and investigates suspected abuse, neglect, exploitation, and abandonment of persons 60 years of age or older.

Provides for the protection of abused, neglected, exploited or abandoned adults.

Offers 24 hour, on-call staff members who provide emergency service in situations of actual or threatened abuse, and are trained to detect, reduce, and eliminate abuse, neglect, exploitation, and abandonment of older adults.

Provides protective services for those 60 years old or older who are at risk of abuse, neglect, exploitation, or abandonment with access to services to protect their health, safety, and welfare.