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601 Westtown Road, Suite 130, Government Services Center, West Chester, PA 19380
Chester County Department of Aging Services CCDAS is mandated to receive and investigate reports of suspected abuse, neglect, exploitation and abandonment of incapacitated Chester County residents aged 60 and older and to provide activities, resources and supports to detect, prevent, reduce and eliminate these conditions.
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Pennsylvania 211
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600 Norland Avenue, Suite 11, Chambersburg, PA 17201
Accepts 24/7 reports of abuse, neglect, exploitation, and abandonment involving care-dependent individuals age 18 and older. Investigations are provided to incapacitated older adults age 60 and older, unable to perform or obtain services that are necessary to maintain physical or mental health, for whom there is no responsible caretaker, and who are at imminent danger to person or property.
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Pennsylvania 211
1430 DeKalb Street, 2nd Floor, Norristown, PA 19404
Accepts reports and investigates suspected abuse, neglect, exploitation, and abandonment of persons 60 years of age or older.
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Pennsylvania 211
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2801 Emrick Boulevard, Bethlehem, PA 18020
Area Agencies on Aging provides local services, act as advocates, and generally assist older citizens to remain active in their communities. They operate under guidance from the Pennsylvania Department of Aging.
Services include:
- Advocacy - Support and representation, administratively and legislatively, for the needs of older adults as a group or individually.
- PA MEDI - assistance with health insurance benefit concerns, appeals, benefit applications.
- Employment Services - subsidized employment for training purposes. Available to low income persons age 55 and older.
- Information and Referral - answers to questions on the availability of services and programs for older adults.
- Legal Services - provided in non-fee generating cases via a contract with North Penn Legal Services, Inc.
- Nursing Home Transition - Information about availability of long term care in a variety of settings - in the home, or in assisted living, and planning/coordination in making a move to an alternate setting including arranging for necessary services, for current residents of nursing homes.
- Ombudsman - receives, investigates and assists in resolving complaints about quality of long term care.
- Protective Services - activities, resources and supports to prevent or intervene in abuse, neglect, exploitation and abandonment cases.
- Specialized Transportation - limited availability of rides to medical appointments and social service agencies.
- Care Management - casework services for assessment and care planning, and authorization of the following:
- Adult Day Care - caregiving in an organized setting for less than a 24 hour day. Excellent for caregiver respite.
- Emergency Energy Assistance - bill payment or provision of fuel to avoid utility shut off or lack of fuel in crisis situations.
- Caregiver Support Program - educational services and financial assistance to family care providers.
- Home Delivered Meals - hot/cold meals delivered to maintain necessary nutrition.
- Home Health Care - skilled nursing, therapy and aide services.
- Nursing Home Respite Services - respite for overnight absences of caregivers.
- Personal Care - in-home help with bathing and other personal hygiene, laundry, shopping and meal preparation.
- Pre-Admission Assessment - level of care determination for those considering admission to a long term care facility.
- Waiver Services - Medicaid-funded in-home services of the types listed above, and more, to maintain nursing-home eligible older adults in their homes.
- Senior Farmer Market Nutrition Program - provides food vouchers for residents 60 years old who meet income guidelines
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Pennsylvania 211
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State Medicaid Waiver ProgramsOlder Adult/Aging IssuesSpecialized Information and ReferralCertificates/Forms AssistanceAdult Protective ServicesFamily Caregiver SubsidiesArea Agencies on AgingOlder AdultsCase/Care ManagementActivities of Daily Living AssessmentNursing Home Transition Financing ProgramsMedicare Information/CounselingSenior Housing Information and ReferralAdult Day ProgramsLong Term Care Ombudsman ProgramsIn Home Respite Care
62 North Street, Roulette, PA 16746
Provides referrals for those who are at risk of serious injury, death, or financial exploitation. Services offered to reduce or remove risks to the older adult.
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Pennsylvania 211
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555 Walnut Street, Fifth Floor, Harrisburg, PA 17101
Abuse reports can be made on behalf of an older adult whether the person lives in their home or in a care facility such as a nursing facility, personal care home, hospital, etc. The reporters may remain anonymous and have legal protection from retaliation, discrimination, and civil or criminal prosecution.
Common signs and symptoms of abuse may include Isolation, Weight loss, Bruises or broken bones, Increased confusion, Unusual withdrawals from any account, and Signing over one’s home to another.
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Pennsylvania 211
400 East Wyomissing Avenue, Mohnton, PA 19540
Agency staff are available 24 hours a day to receive reports, investigate and take necessary actions regarding abuse, neglect, exploitation or abandonment for people age 60 and over.
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Pennsylvania 211
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157 Spruce Street, Suite 1, Montrose, PA 18801
Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
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Pennsylvania 211
220 Main Street, Unit 2, Towanda, PA 18848
Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.
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Pennsylvania 211
710 Maple Street, Second Floor, Lebanon, PA 17046
Protective Services available for residents of Lebanon County who are 60 years old or older. Protective Service referrals for residents under age 60 will be sent to the Under 60 Protective Service agency.
Ombudsman services available for residents of Lebanon County who reside in an Assisted Living Facility, Personal Care Home or Nursing Home.
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Pennsylvania 211
2100 Wharton Street, Second Floor, Pittsburgh, PA 15203
Investigates reports of abuse, neglect (including self-neglect), abandonment, and financial exploitation involving adults age 60 and older. Provides assistance to alleviate the risk of harm.
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Pennsylvania 211
2706 Mercer Road, Shenley Square, New Castle, PA 16015
Investigates reports of abuse, neglect (including self-neglect), abandonment, or financial exploitation of older adults and those younger than age 60 with disabilities.
Trained protective service investigators work to eliminate danger, assuring that older adults are in the safest and least-restrictive living situations.
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Pennsylvania 211
240 Wood Street, Bedford, PA 15522
Program that provides investigation and intervention services to ensure the safety and well-being of individuals who are vulnerable to abuse, neglect and/or exploitation.
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Pennsylvania 211
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322 North Second Street, Sunbury, PA 17801
Provides protective services to consumers in crisis or emergency situations.
Callers may remain anonymous. All information is strictly confidential.
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Pennsylvania 211
111 Sunnyview Circle, Building 3, Suite 101, Butler, PA 16001
Receives and investigates reports of suspected abuse, neglect, exploitation, and abandonment of Butler County residents aged 60 and older and provides activities, resources and supports to detect, prevent, reduce, and eliminate these conditions.
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Pennsylvania 211
315 Keystone Way, New Bloomfield, PA 17068
Investigates complaints from nursing home residents and facilities regarding the denial of residents' rights.
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Pennsylvania 211
1 Dale Avenue, Franklin, PA 16323
Provides assessments, crisis intervention, emergency assessments, mental health intakes, child and older adult protective service.
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Pennsylvania 211
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305 Chamber Plaza, Charleroi, PA 15022
Investigates reports of abuse, neglect, abandonment and financial exploitation.
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Pennsylvania 211
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905 Fourth Avenue, Warren, PA 16365
The program includes a broad range of legal, medical, and social intervention on behalf of the older adult. The goal of protective services is to reduce or eliminate the risk of abuse, abandonment, exploitation, and neglect.
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Pennsylvania 211
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724 Phillips Street, Suite 102, Stroudsburg, PA 18360
Provides older adult protective services. Reports of suspected elder abuse can be made 24/7.
Abuse can come in different forms:
- Physical abuse
- Emotional abuse
- Sexual abuse
- Financial exploitation
- Neglect
- Abandonment
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Pennsylvania 211
555 Walnut Street, Fifth Floor, Harrisburg, PA 17101
Coordinates and administers services for clients to make decisions and choices about their own care, enabling them to be active in their communities.
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Pennsylvania 211
323 10th Street, Honesdale, PA 18431
Receives reports concerning adults in need of protective services. A protective services worker will investigate reports received and take immediate steps to reduce any risks to the older adult.
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Pennsylvania 211
1 Buena Vista Circle, Lewistown, PA 17044
Conducts investigations for abuse, neglect, exploitation, and abandonment. Receives reports of individuals aged 18-59 who may need protective services, forwarding them to our investigating agency, Liberty Health Corporation.
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Pennsylvania 211
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1 South Main Street, Washington County Courthouse, Washington, PA 15301
Provides auditing of estates including trusts, powers of attorney, and guardianships of incapacitated persons and minors.
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Pennsylvania 211
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17 South Seventh Street, Room 230, Lehigh County Government Center, Allentown, PA 18101
Committed to supporting and empowering the well being of adults of all ages, residing in Lehigh County. Information and assistance is provided to enable individuals to remain active, healthy, productive and independent in their community.
Senior Services include:
- PA MEDI
- Adult day care
- Assessment
- Care Management
- Caregiver Support Program
- Cedarview Apartments
- Health and Wellness
- Homemaker/home support (18-59 years of age)
- Housing case management/housing assistance
- Information and assistance
- Neighborhood senior centers
- PA LINK to Aging and Disability Resources (www.lehighnorthamptonlink.org)
- Ombudsman program
- Personal care
- Protective services
- Transportation
Data provided by
Pennsylvania 211
What's Here
Area Agencies on AgingOlder AdultsOlder Adult/Aging IssuesLong Term Care Ombudsman ProgramsSenior Housing Information and ReferralAdult Protective ServicesMedicare Information/CounselingState Medicaid Waiver ProgramsNursing Home Transition Financing ProgramsSpecialized Information and ReferralIn Home Respite CareActivities of Daily Living AssessmentAdult Day ProgramsCase/Care ManagementFamily Caregiver Subsidies
