View Search Results

Receives, investigates and resolves consumer complaints made by or on behalf of older residents of nursing homes, personal care homes, domiciliary care homes and home health care agencies.

Investigates reports of abuse, neglect (including self-neglect), abandonment, or financial exploitation of older adults and those younger than age 60 with disabilities. Trained protective service investigators work to eliminate danger, assuring that older adults are in the safest and least-restrictive living situations.

Committed to supporting and empowering the well being of adults of all ages, residing in Lehigh County. Information and assistance is provided to enable individuals to remain active, healthy, productive and independent in their community. Senior Services include:

• PA MEDI
• Adult day care
• Assessment
• Care Management
• Caregiver Support Program
• Cedarview Apartments
• Health and Wellness
• Homemaker/home support (18-59 years of age)
• Housing case management/housing assistance
• Information and assistance
• Neighborhood senior centers
• PA LINK to Aging and Disability Resources (www.lehighnorthamptonlink.org)
• Ombudsman program
• Personal care
• Protective services
• Transportation

https://www.lehighcounty.org/Departments/Human-Services/Aging-and-Adult-Services/Programs/Information-and-Assistance">Click here to find information on subsidized housing, home health care, personal care homes, nursing homes, retirement communities, etc

Adult Protective Services are available to help older persons who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.

Investigates reports of abuse, neglect (including self-neglect), abandonment, and financial exploitation involving adults age 60 and older. Provides assistance to alleviate the risk of harm.

Chester County Department of Aging Services CCDAS is mandated to receive and investigate reports of suspected abuse, neglect, exploitation and abandonment of incapacitated Chester County residents aged 60 and older and to provide activities, resources and supports to detect, prevent, reduce and eliminate these conditions.

Provides protective services for older adults. Offers frequent home visits; also initiates and conducts investigations.

Provides protective services to older adults who are at imminent risk of physical or emotional abuse, abandonment, exploitation, or neglect. Those calling to report elder abuse need not give their name to the agency.

Provides resources and support to prevent, detect, reduce or eliminate self neglect, neglect by a caregiver, physical, sexual or psychological abuse or financial exploitation.

Provides investigation and resolution of reports of exploitation, abuse, neglect, or abandonment (24-hour on-call service) of an individual 60 years old or older.

Area Agencies on Aging provides local services, act as advocates, and generally assist older citizens to remain active in their communities. They operate under guidance from the Pennsylvania Department of Aging. Services include:

• Advocacy - Support and representation, administratively and legislatively, for the needs of older adults as a group or individually.
• PA MEDI - assistance with health insurance benefit concerns, appeals, benefit applications.
• Employment Services - subsidized employment for training purposes. Available to low income persons age 55 and older.
• Information and Referral - answers to questions on the availability of services and programs for older adults.
• Legal Services - provided in non-fee generating cases via a contract with North Penn Legal Services, Inc.
• Nursing Home Transition - Information about availability of long term care in a variety of settings - in the home, or in assisted living, and planning/coordination in making a move to an alternate setting including arranging for necessary services, for current residents of nursing homes.
• Ombudsman - receives, investigates and assists in resolving complaints about quality of long term care.

Provides information on long term care issues.

• Protective Services - activities, resources and supports to prevent or intervene in abuse, neglect, exploitation and abandonment cases.
• Specialized Transportation - limited availability of rides to medical appointments and social service agencies.
• Care Management - casework services for assessment and care planning, and authorization of the following:
• Adult Day Care - caregiving in an organized setting for less than a 24 hour day. Excellent for caregiver respite.
• Emergency Energy Assistance - bill payment or provision of fuel to avoid utility shut off or lack of fuel in crisis situations.
• Caregiver Support Program - educational services and financial assistance to family care providers.
• Home Delivered Meals - hot/cold meals delivered to maintain necessary nutrition.
• Home Health Care - skilled nursing, therapy and aide services.
• Nursing Home Respite Services - respite for overnight absences of caregivers.
• Personal Care - in-home help with bathing and other personal hygiene, laundry, shopping and meal preparation.
• Pre-Admission Assessment - level of care determination for those considering admission to a long term care facility.
• Waiver Services - Medicaid-funded in-home services of the types listed above, and more, to maintain nursing-home eligible older adults in their homes.
• Senior Farmer Market Nutrition Program - provides food vouchers for residents 60 years old who meet income guidelines

Information and referral service provides information on the availability of services and programs for older adults. Services may be delivered directly, purchased from a community agency, or available through a cooperative agreement.

Protects individuals from abuse, neglect, and exploitation by investigating and providing or arranging services necessary to alleviate or prevent further abuse.

Provides specialized, trained casework staff to investigate and remedy situations of abuse, neglect, exploitation, abandonment and/or other circumstances creating an imminent risk of serious harm to person or possessions.

Abuse reports can be made on behalf of an older adult whether the person lives in their home or in a care facility such as a nursing facility, personal care home, hospital, etc. The reporters may remain anonymous and have legal protection from retaliation, discrimination, and civil or criminal prosecution. Common signs and symptoms of abuse may include Isolation, Weight loss, Bruises or broken bones, Increased confusion, Unusual withdrawals from any account, and Signing over one’s home to another.

Legal advocacy and representation in relationship violence-related legal matters, including protection From Abuse, child custody, and child support.

Provides comprehensive senior services which include information and referral; protective services, ombudsman, assessments, outreach, case/care management; light housework and chores, personal care, and home delivered meals.

Investigation of elder abuse complaints. Intervention by intensive caseworkers to older adults who are at imminent risk due to abandonment, neglect, abuse or exploitation.

Provides auditing of estates including trusts, powers of attorney, and guardianships of incapacitated persons and minors.

Provides protective services to consumers in crisis or emergency situations. Callers may remain anonymous. All information is strictly confidential.

Investigates reports of abuse, neglect, financial exploitation, abandonment, or other situations that put an individual, or their finances, at imminent risk. Provides protective services to assure safety.

Provides protective services to the older adult population whom are at imminent risk of danger. The Office of Aging has the ability to accept Reports of Abuse, to investigate these reports; to assess the needs of clients at risk. The goal is to develop and coordinate the implementation of services designed to reduce or eliminate the risk of danger to the client’s person or property.

Investigates confidential reports of abuse, neglect, financial exploitation, or abandonment of seniors. Services are initiated to protect victims, stop abuse, and prevent future incidents.

Protective Services available for residents of Lebanon County who are 60 years old or older. Protective Service referrals for residents under age 60 will be sent to the Under 60 Protective Service agency. Ombudsman services available for residents of Lebanon County who reside in an Assisted Living Facility, Personal Care Home or Nursing Home.

Provides local services, act as advocates, and generally assists older citizens to remain active in their communities. They operate under guidance from the Pennsylvania Department of Aging. Services include:

• Senior Centers and other activities
• Legal Assistance
• Benefit Counseling/Assistance with applications
• Volunteer Opportunities
• Ombudsman Services
• Level of Care Assessment
• Transportation
• Provides Caregiver Support Program
• Provides daily hands-on care
• Protective Services for older adults to investigate reports of abuse, neglect, exploitation or abandonment and services to reduce risk for incapacitated persons.
• Senior Farmer's Market Program distributes free vouchers for residents age 60 or older that meet income guidelines

Core services offered after a clinical evaluation:

• In-home services
• In-home meals
• Care/Case management
• Consumer reimbursement
• Adult Day Care
• Personal Emergency Response System
• Personal Care services

Information and referr