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Offers emergency direct assistance for financially struggling individuals and families in crisis who need help with food, clothing, shelter, rent, household utility expenses and similar miscellaneous living needs.
Offers emergency direct assistance for financially struggling individuals and families in crisis who need help with food, clothing, shelter, rent, household utility expenses and similar miscellaneous living needs.
Related Services
Food Pantries
Gas Service Payment Assistance
Water Service Payment Assistance
Electric Service Payment Assistance
Rent Payment Assistance
General Clothing Provision
Provides a complete intake for each household to determine what is needed to assist the emergency financial crisis. Referrals will be made and financial assistance may be given depending on need and availability of funds.
Provides a complete intake for each household to determine what is needed to assist the emergency financial crisis. Referrals will be made and financial assistance may be given depending on need and availability of funds.
Related Services
Undesignated Temporary Financial Assistance
Electric Service Payment Assistance
Heating Fuel Payment Assistance
Rent Payment Assistance
Gas Service Payment Assistance
Child Care Expense Assistance
Water Service Payment Assistance
Comprehensive Information and Referral
Rental Deposit Assistance
Offers referrals to legal services, financial assistance, and personalized support for individuals experiencing sudden economic distress due to life-changing events or situations.
Offers referrals to legal services, financial assistance, and personalized support for individuals experiencing sudden economic distress due to life-changing events or situations.
Related Services
Automobile Payment Assistance
Telephone Service Payment Assistance
Health Insurance Premium Assistance
Lawyer Referral Services
Electric Service Payment Assistance
Internet Service Payment Assistance
Gas Service Payment Assistance
Water Service Payment Assistance
Serves as an intake site for UESF (Utility Assistance Grant) which provides financial assistance to low-income individuals and families who are facing utility terminations or who have had their utilities shut off.
Serves as an intake site for UESF (Utility Assistance Grant) which provides financial assistance to low-income individuals and families who are facing utility terminations or who have had their utilities shut off.
Related Services
Heating Fuel Payment Assistance
Water Service Payment Assistance
Gas Service Payment Assistance
Electric Service Payment Assistance
Energy conservation measures are installed to homes for utility customers experiencing high kilowatt usage.
Energy education services are also provided.
Energy conservation measures are installed to homes for utility customers experiencing high kilowatt usage.
Energy education services are also provided.
Related Services
Home Maintenance and Minor Repair Services
Electric Service Payment Assistance
Heating Fuel Payment Assistance
Home Barrier Evaluation/Removal Services
Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.
Provides access to a variety of energy assistance programs so families can maintain their utility services, including Customer Assistance Program (CAP) and Customer Assistance and Referral Evaluation Service (CARES). CAP helps low-income, payment troubled customers of Duquesne Light establish manageable payment plans that enable them to maintain electric service and move them toward self-sufficiency. CARES assists customers who have had their electric services terminated or are at risk of having their service terminated. Also screens for Low-Income Home Energy Assistance Program (LIHEAP) and Dollar Energy Fund.
Related Services
Utility Bill Payment Plan Negotiation Assistance
Electric Service Payment Assistance
Assists payment-troubled and special needs customers obtain necessary social service support and assistance.
Assists payment-troubled and special needs customers obtain necessary social service support and assistance.
Related Services
Outreach Programs
Electric Service Payment Assistance
Weatherization Programs
Assists customers of participating utility companies through grants applied directly to their past-due utility bill.
Please visit the website or see below for the list of participating utility companies and to learn how to apply.
Applicants can only receive one grant per utility, per program year (October 1 through September 30).
Assists customers of participating utility companies through grants applied directly to their past-due utility bill.
Please visit the website or see below for the list of participating utility companies and to learn how to apply.
Applicants can only receive one grant per utility, per program year (October 1 through September 30).
Related Services
Gas Service Payment Assistance
Sewer Service Payment Assistance
Electric Service Payment Assistance
Water Service Payment Assistance
Offers bill payment assistance to low-income, residential customers in a hardship situation (service terminated or in threat of termination for nonpayment). Customers are eligible for MEAF assistance every 12 months.
Offers bill payment assistance to low-income, residential customers in a hardship situation (service terminated or in threat of termination for nonpayment). Customers are eligible for MEAF assistance every 12 months.
Related Services
Gas Service Payment Assistance
COVID-19 Control
Electric Service Payment Assistance
Offers bill payment assistance to low-income, residential customers in a hardship situation (service terminated or in threat of termination for nonpayment). Customers are eligible for MEAF assistance every 12 months.
Offers bill payment assistance to low-income, residential customers in a hardship situation (service terminated or in threat of termination for nonpayment). Customers are eligible for MEAF assistance every 12 months.
Related Services
Electric Service Payment Assistance
COVID-19 Control
Provides assistance with the Dollar Energy Fund application process.
Provides assistance with the Dollar Energy Fund application process.
Related Services
Gas Service Payment Assistance
Certificates/Forms Assistance
Electric Service Payment Assistance
Utility Bill Payment Plan Negotiation Assistance
Provides assistance to low-income customers at or below 150% of the Federal poverty level and a demonstrated or expressed inability to pay their electric service bill.
Provides assistance to low-income customers at or below 150% of the Federal poverty level and a demonstrated or expressed inability to pay their electric service bill.
Related Services
Weatherization Programs
Electric Service Payment Assistance
Assists with costs of utilities (gas, propane, oil, water, and sewer). Helps with car/vehicle repairs and transportation assistance such as car insurance payment, gasoline, car registration, and driver's license fees. Sends referrals to VBA Vision Plan for eyeglass help.
Assists with costs of utilities (gas, propane, oil, water, and sewer). Helps with car/vehicle repairs and transportation assistance such as car insurance payment, gasoline, car registration, and driver's license fees. Sends referrals to VBA Vision Plan for eyeglass help.
Related Services
Heating Fuel Payment Assistance
Records/Licenses/Permits Fee Payment Assistance
Gas Money
Sewer Service Payment Assistance
Water Service Payment Assistance
Gas Service Payment Assistance
Electric Service Payment Assistance
Glasses/Contact Lenses
Automotive Repair and Maintenance
Offers utility payment assistance. Helps those in the most need who may not be eligible elsewhere.
Offers utility payment assistance. Helps those in the most need who may not be eligible elsewhere.
Related Services
Gas Service Payment Assistance
Electric Service Payment Assistance
Heating Fuel Payment Assistance
Telephone Service Payment Assistance
Water Service Payment Assistance
Provides emergency assistance such as help with emergency food, rent and utilities on a case by case basis contingent upon available funds. Also makes referrals to other county agencies and programs.
Provides emergency assistance such as help with emergency food, rent and utilities on a case by case basis contingent upon available funds. Also makes referrals to other county agencies and programs.
Related Services
Gas Service Payment Assistance
Heating Fuel Payment Assistance
Rent Payment Assistance
Electric Service Payment Assistance
Food Pantries
Water Service Payment Assistance
Offers limited financial assistance for utility bills; also provides assistance with applications for Dollar Energy and CAP programs.
Offers limited financial assistance for utility bills; also provides assistance with applications for Dollar Energy and CAP programs.
Related Services
Heating Fuel Payment Assistance
Electric Service Payment Assistance
Water Service Payment Assistance
Utility Deposit Assistance
Gas Service Payment Assistance
Provides financial assistancer for heating, rent, utilities, mortgage, car, medical and prescription expenses and other needs on case by case basis depending on available funding.
Provides financial assistancer for heating, rent, utilities, mortgage, car, medical and prescription expenses and other needs on case by case basis depending on available funding.
Related Services
Heating Fuel Payment Assistance
Water Service Payment Assistance
Prescription Expense Assistance
Gas Service Payment Assistance
Automobile Payment Assistance
Electric Service Payment Assistance
Rent Payment Assistance
Provides assistance to individuals and families who have chosen Dynegy as their electric supplier.
NOTE: This is different from the utility company.
Provides assistance to individuals and families who have chosen Dynegy as their electric supplier.
NOTE: This is different from the utility company.
Related Services
Electric Service Payment Assistance
Provides payment assistance for electric and gas service that is in jeopardy of being terminated on a case by case basis. The maximum benefit amount is $200 one time per year per household.
Provides payment assistance for electric and gas service that is in jeopardy of being terminated on a case by case basis. The maximum benefit amount is $200 one time per year per household.
Related Services
Electric Service Payment Assistance
Gas Service Payment Assistance
Provides financial assistance to low income individuals and families who are facing utility terminations or who have had their utilities shut off. All grants must be applied to the utility account and reach a zero balance. If amount owed exceeds maximum grant allowed, the applicant is responsible for the balance.
Families and individuals are eligible to apply for assistance every two years.
PECO and the Philadelphia Water Department match each dollar provided by grant. This grant, in addition to the matching utility bill credit, and any contribution by the individual, must zero out the utility bill.
Provides financial assistance to low income individuals and families who are facing utility terminations or who have had their utilities shut off. All grants must be applied to the utility account and reach a zero balance. If amount owed exceeds maximum grant allowed, the applicant is responsible for the balance.
Families and individuals are eligible to apply for assistance every two years.
PECO and the Philadelphia Water Department match each dollar provided by grant. This grant, in addition to the matching utility bill credit, and any contribution by the individual, must zero out the utility bill.
Related Services
Water Service Payment Assistance
Electric Service Payment Assistance
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:
PPL on Track
PPL Operation Help
Dollar Energy
Claverack Rural Electric Cooperative
Sullivan Rural Electric Cooperative
UGI Customer Assistance Program
UGI Operation Share
Provides Utility assistance and/or mediation services for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available customer assistance programs include:
PPL on Track
PPL Operation Help
Dollar Energy
Claverack Rural Electric Cooperative
Sullivan Rural Electric Cooperative
UGI Customer Assistance Program
UGI Operation Share
Related Services
Electric Service Shutoff Suspension Programs
Gas Service Payment Assistance
Heating Fuel Payment Assistance
Electric Service Payment Assistance
Utility Bill Payment Plans
Water Service Payment Assistance
Utility Bill Payment Plan Negotiation Assistance
Provides callers with referrals for help with utility assistance.
Provides callers with referrals for help with utility assistance.
Related Services
Electric Service Payment Assistance
Specialized Information and Referral
Contingency funds are financial supports used to assist with rents, security deposits, household items and some unique needs, such as arrears and utilities. Funds are capped at $1,000.00. Potential clients need to make a prior appointment before coming to the office.
Contingency funds are financial supports used to assist with rents, security deposits, household items and some unique needs, such as arrears and utilities. Funds are capped at $1,000.00. Potential clients need to make a prior appointment before coming to the office.
Related Services
Electric Service Payment Assistance
Rent Payment Assistance
Gas Service Payment Assistance
Household Goods Vouchers
Rental Deposit Assistance
Applicants may be eligible for up to 18 months of rental and utility assistance (combined). Total months of assistance are inclusive of all ERAP assistance received since the program opened in March 2021. There is no monthly cap on either rental or utility assistance.
Applicants may be eligible for up to 18 months of rental and utility assistance (combined). Total months of assistance are inclusive of all ERAP assistance received since the program opened in March 2021. There is no monthly cap on either rental or utility assistance.
Related Services
Water Service Payment Assistance
Electric Service Payment Assistance
Heating Fuel Payment Assistance
As funds are available, a limited amount is utilized for utility assistance for those with utility shut-off notices.
As funds are available, a limited amount is utilized for utility assistance for those with utility shut-off notices.
Related Services
Electric Service Payment Assistance
Water Service Payment Assistance
Gas Service Payment Assistance